Gaming Content Moderator

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Social Element

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

📱 Media

🤝 B2B

Media • B2B

Social Element is a global social media agency that helps brands show up authentically on social platforms through community management, content creation, moderation, strategy, and training. Founded in 2002 and with a distributed team, it emphasizes inclusion, wellbeing, and ethical use of technology (including AI) to enhance human connections and hiring processes. The company also runs training and advocacy programs aimed at making social media safer and more positive.

📋 Description

• You will be going over reported content which will include; comments, chats, strong graphic images, videos and audio files. • Using moderation guidelines, it will be your decision if the user-generated content has broken the community policies or not. • You may also need to escalate harmful content to ensure continued protection of the users and brand. • Moderate in accordance with Social Element and client-specific guidelines • Reviewing content across multiple formats, including voice chat audio, videos, comments, etc. • Keep up to date with notifications of any new changes in the guidelines or our systems • Carry out moderation and training according to the times scheduled in the project schedule • Be resilient when reviewing content that may be unexpected, highly sensitive, intense or challenging • Escalate user-generated content that falls within the official escalation processes (eg child safety, bomb threats) • Inform Supervisors and/ or project management team of any technical or other issues with tools or content and providing feedback on any client issues

🎯 Requirements

• excellent English level as you’ll be moderating content in both languages • Can work accurately under time pressure within SLA driven workflows. • Background experience: either in moderation, community management or a gamer enthusiast who is familiar with the world of gaming, forums and platforms. • great understanding and knowledgeable in navigating different social platform (TikTok, Twitch, Discord, Facebook, Instagram, etc) to keep up to date with the latest gaming trends, events, followers, etc. • comfortable in using a variety of technologies, apps, online and cloud platforms. • you know how to manage your own time while working remotely e.g priorities, tasks, shifts, attend training, etc

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities