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Operational Product Manager – Middle

🕒 September 23

🌐 Poland, Serbia, +2 more countries – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🗣️🇷🇺 Russian Required

Where this job comes from

Posted on SOFTSWISS's careers page, not through a job board

First seen by Remote Rocketship September 23

Still open on SOFTSWISS's site. Checked 2 hours ago.

Logo of SOFTSWISS

SOFTSWISS

1001 - 5000 employees

Founded 2009

💼 Consulting

📣 Marketing

🎮 Gaming

Consulting • Marketing • Gaming

Founded in 2009, SOFTSWISS is a strategic technology partner for iGaming operators worldwide. With almost two decades of experience, the company delivers compliance-focused, scalable solutions that provide operators with the reliable foundation to launch, grow, and expand confidently across regulated markets. Headquartered in Malta with offices in Poland and Georgia, SOFTSWISS operates through a global network of 2,200+ iGaming professionals across 30 countries. In 2024, the company strengthened its regional presence through strategic leadership appointments, including motorsport legend Rubens Barrichello as Non-Executive Director for Latin America.

📋 Description

• Support the Product Team in organizing and coordinating day-to-day operational activities • Identify opportunities to improve product-related processes, workflows, and ways of working • Contribute ideas and recommendations to improve the product, user experience, and internal product operations • Work with product stakeholders to identify inefficiencies, pain points, and product improvement opportunities • Coordinate cross-functional communication between Product, Engineering, Operations, and other relevant teams • Organize, prepare, and facilitate meetings, workshops, and working sessions • Define meeting agendas, document key decisions, track action items, and follow up on agreed next steps • Ensure transparency and alignment regarding priorities, initiatives, dependencies, and deadlines • Maintain and improve internal product documentation, process guidelines, and communication materials • Support implementation of new processes and continuous improvement initiatives within the Platform team • Participate in discussions concerning product enhancements, operational challenges, and team effectiveness • Prepare summaries, reports, and updates for internal stakeholders when required • Take ownership of additional strategic and operational tasks assigned by the Head of Platform

🎯 Requirements

• Hands-on experience in product management, product operations, or a similar product-focused role • Experience with Casino Platform or iGaming products • Solid understanding of software development processes and the product development lifecycle • Good technical knowledge and ability to communicate effectively with Engineering and technical teams • Understanding of how product, development, and operational processes work and interact with one another • Strong organizational and time-management skills • Confidence in coordinating communication across multiple teams and stakeholders • Excellent meeting facilitation and follow-up skills • Proactive, detail-oriented, and comfortable working independently • Ability to effectively manage multiple priorities in a dynamic environment • Strong written and verbal communication skills • Ability to identify improvement opportunities and turn them into practical recommendations • Interest in product management, technology, and continuous improvement • Proficiency in English and Russian languages

🏖️ Benefits

• Private health insurance • Sports benefits • Comprehensive Mental Health Program • Free English lessons (online) • Local language courses • Paid time off • Maternity leave support • Referral program rewards • Upskilling, internal workshops, and participation in professional conferences and corporate events

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