Technical Writer – Middle

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SOFTSWISS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🎮 Gaming

Gaming • Software Development

SOFTSWISS is a leading provider of iGaming software solutions, offering a wide range of products including iGaming Platform, Sportsbook Platform, Game Aggregator, Jackpot Aggregator, and more. Established in 2009, SOFTSWISS has grown to employ over 1,700 people across 4 international offices in Poland, Georgia, Malta, and several remote locations. The company is known for its innovation in the iGaming industry, being the first Crypto iGaming provider in the world. SOFTSWISS not only promotes a dynamic and flexible work culture with comprehensive employee benefits but also commits to social responsibility by supporting various campaigns and initiatives.

📋 Description

• Create, edit, and maintain procedural documentation including but not limited to user guides, how-tos, and tutorials. • Create, edit, and maintain technical documentation, including API documentation. • Create release notes. • Work closely with writers, developers, product owners, business analysts, QA team, and others.

🎯 Requirements

• Proficiency in English (C1 or higher) • Russian at B2 level • Minimum of 3+ years of experience in technical documentation • Expertise in fintech domain • Docs-as-code experience • Proven experience in writing user guides in explanatory and procedural styles for multiple audiences • Excellent knowledge of Microsoft Style Guide, Google Style Guide, or similar • Experience in API writing, familiarity with API documentation tools • Experience with Git • Experience working with Cursor, VS Code, or similar dev tools • Experience in writing release notes • Proficiency with managing Confluence content • Experience in writing and proofreading of content, especially technology-related content • Excellent communication skills, both written and verbal • Critical thinking • Must be a self-motivator who works well independently and in a team environment with little or no direct supervision • Ability to influence and communicate effectively with both technical and non-technical people

🏖️ Benefits

• Private health insurance • Sports benefits • Comprehensive Mental Health Program • Free English lessons (online) • Local language courses • Paid time off • Maternity leave support • Referral program rewards • Upskilling, internal workshops, and participation in professional conferences and corporate events