
1001 - 5000 employees
Founded 1999
đ¤ Artificial Intelligence
âď¸ SaaS
đĄ Telecommunications
đ° Private Equity Round on 2020-12
Artificial Intelligence ⢠SaaS ⢠Telecommunications
Software Mind is a technology company that specializes in software development and digital transformation services. With a focus on AI and cloud solutions, the company offers a wide range of services including custom software development, mobile app development, and cloud consulting. Software Mind serves various industries such as financial services, telecom, biotech, and media, providing tailored solutions to accelerate digital transformations and business growth globally.
đĽ 0 minutes ago
đŚđˇ Argentina â Remote
â° Full Time
đĄ Mid-level
đ Senior
â DevOps & Site Reliability Engineer (SRE)
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1001 - 5000 employees
Founded 1999
đ¤ Artificial Intelligence
âď¸ SaaS
đĄ Telecommunications
đ° Private Equity Round on 2020-12
Artificial Intelligence ⢠SaaS ⢠Telecommunications
Software Mind is a technology company that specializes in software development and digital transformation services. With a focus on AI and cloud solutions, the company offers a wide range of services including custom software development, mobile app development, and cloud consulting. Software Mind serves various industries such as financial services, telecom, biotech, and media, providing tailored solutions to accelerate digital transformations and business growth globally.
⢠Provide day-to-day technical support to internal software engineering teams on cloud infrastructure and platform-related issues ⢠Serve as the first line of technical support and escalate complex infrastructure issues when appropriate ⢠Troubleshoot deployment, networking, infrastructure, and CI/CD challenges ⢠Perform root cause analysis and implement long-term solutions to recurring problems ⢠Identify opportunities to automate manual operational tasks and improve engineering workflows ⢠Build, maintain, and improve Infrastructure as Code using Terraform ⢠Develop automation and tooling using Python and Bash ⢠Design, deploy, and maintain scalable AWS cloud infrastructure ⢠Collaborate with software engineers to understand platform needs and translate them into technical solutions ⢠Participate in code reviews, technical discussions, and architectural improvements ⢠Contribute to platform reliability, scalability, security, and operational excellence ⢠Mentor other engineers and promote engineering best practices for L4 candidates
⢠5+ years of experience as a DevOps Engineer, Site Reliability Engineer, Platform Engineer, Cloud Engineer, or similar role; L4 candidates typically have 7+ years ⢠Strong hands-on experience with AWS cloud services, including EC2, networking, IAM, and core infrastructure services ⢠Experience writing Infrastructure as Code using Terraform ⢠Strong scripting skills using Python and Bash ⢠Experience supporting Linux-based environments ⢠Experience building and maintaining CI/CD pipelines ⢠Experience debugging infrastructure, deployment, and networking issues with strong root cause analysis skills ⢠Experience supporting cloud-native applications and containerized workloads ⢠Familiarity with monitoring, logging, and observability tools ⢠Ability to gather requirements and communicate effectively with software engineers and non-infrastructure stakeholders ⢠Strong troubleshooting mindset with a customer-first approach ⢠Comfortable working collaboratively across engineering teams ⢠Ability to work Central or Eastern US business hours ⢠Reliable internet connection, webcam, and microphone for remote collaboration ⢠Experience supporting internal developer platforms or Platform-as-a-Service environments is nice to have ⢠Experience with Kubernetes (EKS), ECS, Docker, and container orchestration is nice to have ⢠Experience with Jenkins, GitHub, CodeDeploy, or similar CI/CD tooling is nice to have ⢠Experience with observability platforms such as DataDog, OpenTelemetry, ELK Stack, New Relic, or Sentry is nice to have ⢠Experience with additional AWS services including Lambda, Aurora, DynamoDB, SQS, SNS, Kinesis, CloudFront, or CloudFormation is nice to have ⢠Experience with cloud networking, routing, and VLANs is nice to have ⢠Experience with Azure or Google Cloud Platform is nice to have ⢠Experience administering Windows Servers, Active Directory, or ASP.NET deployments is nice to have ⢠Software development experience in any programming language is nice to have ⢠Experience mentoring junior engineers is nice to have, particularly for L4 candidates
⢠Educational resources ⢠Flexible schedule ⢠Work From Anywhere ⢠Referral Program ⢠Supportive and chill atmosphere
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