Public Cloud Tech Lead, Azure

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October 16

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Software Mind

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Artificial Intelligence • SaaS • Telecommunications

Software Mind is a technology company that specializes in software development and digital transformation services. With a focus on AI and cloud solutions, the company offers a wide range of services including custom software development, mobile app development, and cloud consulting. Software Mind serves various industries such as financial services, telecom, biotech, and media, providing tailored solutions to accelerate digital transformations and business growth globally.

1001 - 5000 employees

Founded 1999

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 Private Equity Round on 2020-12

📋 Description

• Leading and developing a team of Azure support engineers (coaching, mentoring, performance reviews) • Organizing and prioritizing the team’s workload to meet agreed SLAs and business expectations • Acting as the primary technical point of contact between the support team, business stakeholders and other IT teams • Delivering 2nd and 3rd line support, including proactive monitoring and maintenance of tickets and alerts • Analyzing, troubleshooting and resolving complex problems in collaboration with business and IT teams, while documenting problems and solutions • Ensuring compliance with internal standards, assisting in resolving audit reviews and findings for existing environments • Driving continuous improvement by developing monitoring tools and setting up metrics, alarms and notifications • Supporting knowledge sharing within the team and maintaining up-to-date documentation of systems and processes

🎯 Requirements

• 7+ years in IT, with 5+ years as a Cloud/Platform/DevOps Engineer focused on Microsoft Azure in live, enterprise environments • At least 2 years of proven experience as a Tech Lead, with responsibility for guiding and developing engineers • Deep expertise in managing Azure Landing Zones, hybrid connectivity, and enterprise guardrails • Strong Infrastructure as Code skills (Terraform modules, workspaces) and CI/CD (Azure DevOps) for infrastructure and applications • Solid background in support activities, including incident, problem and change management • Effective communication skills (written and verbal) in English

🏖️ Benefits

• Professional development, personal growth • Flexible employment and remote work • International projects with leading global clients • Non-corporate atmosphere • Language classes • Internal & external training • Private healthcare and insurance • Multisport card • Well-being initiatives