Solera, Inc.
Transport • AI • SaaS
Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.
CRM Account Manager
November 8
Solera, Inc.
Transport • AI • SaaS
Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.
📋 Description
• Responsible for driving profitable net growth via retention and growth of CRM customers • Uncover and understand customer goals and challenges • Establish CRM products as the best solutions available • Conduct impactful discovery calls and reviews • Deliver product demos that meet customer expectations • Address customer’s pains/gains • Manage tight, organized sales processes with quality operational performance utilizing Salesforce.com • Conduct in-person and virtual meetings with assigned accounts • Set up and conduct demo presentations • Negotiate software pricing and create customer quotes • Work collaboratively with legal, finance, and operations to streamline changes to customer accounts • Escalate issues in accordance with company policy • Present the value proposition of CRM in accordance with standard procedures • Respond to all emails and voicemails in a professional, timely manner • Meet and surpass quantitative and qualitative goals • Perform Quarterly Business Reviews (QBRs)
🎯 Requirements
• Bachelor’s degree in Business Administration, Marketing, or Communication preferred • 1+ years of sales/account management experience, preferably in B2B • Sales experience with a high-tech company is strongly preferred • Requires 70% travel • Strong presence and experience in cultivating the current account base • Demonstrated ability to present software and solutions over the phone is strongly preferred • Proficient with corporate productivity and web presentation tools • Experience working with Salesforce.com or similar CRM • Excellent verbal and written communication skills • Strong listening and presentation skills • Ability to multitask, prioritize, and manage time effectively • Self-driven, results-oriented, with a positive outlook and a focus on quality • Knowledge of Microsoft Office, including Outlook, Excel, and PowerPoint
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development
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