Sales Specialist

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Solera, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🚗 Transport

☁️ SaaS

Transport • AI • SaaS

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Manage a portfolio of eBay sellers, focused on GMV growth, retention, listing quality, and overall marketplace performance. • Monitor seller health metrics including ratings, service metrics, policy flags, and GMV trends, proactively engaging at-risk accounts to mitigate churn and drive improvement plans. • Lead onboarding and training initiatives for new sellers to ensure successful ramp-up and sustained marketplace performance. • Troubleshoot listing, compliance, and eLINK integration issues, collaborating with Product, Development, and Technical Support teams to resolve escalations efficiently. • Serve as the voice of the customer by providing feedback, marketplace insights, and product recommendations to the eBay Sales Manager and cross-functional stakeholders. • Partner with Sales to provide product expertise, collateral, and eLINK demos. • Support email communication initiatives, including performance alerts, reactivation campaigns, and account health outreach. • Represent Hollander-Solera as an eBay subject matter expert at industry events, trade shows, panels, and educational sessions, reinforcing strategic relationships with eBay Motors and industry stakeholders.

🎯 Requirements

• Bachelor’s degree preferred; equivalent work experience will be considered. • 2-4 years of experience in account management, sales, ecommerce, or marketplace environments (eBay, Amazon, Shopify, etc). • Strong written and verbal communication skills, with the ability to present, train, and engage effectively with diverse audiences. • Strong analytical and reporting skills, with the ability to interpret seller performance data and translate insights into actionable growth strategies. • Demonstrated ability to manage multiple accounts and priorities in a fast-paced, performance-driven environment. • Experience in the automotive services industry is highly preferred (recycling, collision repair, estimating, insurance). • Hands-on experience with marketplace listing management, including inventory optimization, pricing strategy, and performance monitoring. • Experience with troubleshooting customer issues in SaaS, ecommerce, or marketplace platforms. • Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook. • Ability to travel approximately 30% as required for customer visits and industry events.

🏖️ Benefits

• EQUAL OPPORTUNITY EMPLOYER