Junior Support Analyst – Digital Payroll

Job not on LinkedIn

🕒 July 14

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sólides

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Sólides is a Brazilian HR technology company that runs Escola de Pessoas, a large online learning platform focused on human resources, leadership and people management. It offers free and paid courses, certifications, and expert-led training in areas like talent attraction, development, retention, payroll/departmental personnel, and behavioral management. The platform combines technology and educational content to support HR professionals and organizations in upskilling teams and improving people management practices.

📋 Description

• Provide technical support to clients using the digital payroll platform • Identify and resolve technical issues related to digital payroll • Interact with clients to understand their needs and deliver personalized support • Document and report technical incidents to the development team.

🎯 Requirements

• Knowledge of payroll systems • Experience in technical support or customer service • Strong communication skills and ability to work in a team • Ability to solve problems efficiently and proactively.

🏖️ Benefits

• Meal allowance / meal voucher of R$45.00 per business day (Sólides Benefits Card) • Transport voucher or fuel allowance • Unimed health plan with copayment, no monthly fee • OdontoPrev dental plan, fixed monthly fee of R$21.91 • Therapy: partnership with Psicologia Viva – 3 free sessions per month • Online courses ranging from Culinary to Postgraduate (Qualifica) • Access to all courses from Escola de Pessoas • Home office allowance of R$60.00 (Sólides Benefits Card) • On-site conveniences (manicure at the office, balanced snacks, among others) • Day off during the birthday month • English course (English Pass) • Totalpass • Childcare assistance for parents with children up to 3 years old • Assistance for dependents with special needs (also extended to parents) • Payssego (salary advance) • Ânima ecosystem partnership (discounts on undergraduate and postgraduate courses at institutions in the group) • Partnerships with OnHappy and SESC • Annual award • Very flexible dress code.