E-commerce Business Analyst

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Solvative

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

Solvative is a company that specializes in designing and developing user-centered digital solutions. They focus on user experience and interface design, web and mobile application development, and digital transformation. Solvative takes a human-centric approach to technology, ensuring solutions are tailored to the real-life needs of users and businesses. They utilize various technologies, including AWS, Oracle Cloud, and AR/VR for e-commerce, to advance businesses and improve customer engagement. Their methodology, known as 'Solve Forward,' aims to future-proof businesses by addressing current needs while preparing for upcoming challenges.

📋 Description

• Analyze e-commerce performance metrics, customer behavior, and sales trends to generate actionable insights. • Gather, document, and manage business requirements from internal and client stakeholders. • Create and maintain reports, dashboards, and KPI tracking mechanisms. • Monitor key metrics — conversion rate, average order value, customer retention, and revenue growth. • Collaborate with product and development teams to define business requirements and user stories. • Conduct competitor analysis, market research, and customer journey analysis. • Identify opportunities for process improvement and e-commerce optimization. • Support A/B testing initiatives and measure outcomes. • Present findings and recommendations clearly to stakeholders and leadership.

🎯 Requirements

• Bachelor’s degree in business administration, commerce, economics, IT, or a related field. • 3–4 years as a business analyst, preferably in an e-commerce environment. • Strong understanding of e-commerce business models and customer journeys. • Proficiency in SQL and advanced Excel. • Experience with Google Analytics (GA4) or similar web analytics tools. • Experience with BI tools such as Power BI, Tableau, or Looker. • Strong analytical, problem-solving, and communication skills. • Ability to work effectively with both technical and non-technical stakeholders.

🏖️ Benefits

• MacBooks for all team members. • Sponsored certifications and paid learning programs. • Flexible working hours supporting work-life balance. • A supportive and collaborative team culture. • Option for remote working, with office visits as required. • Travel & accommodation reimbursements for required office visits.