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Customer Service Representative, Trilingue

🔥 5 minutes ago

🇨🇴 Colombia – Remote

💵 $4M / month

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

🗣️🇫🇷 French Required

Where this job comes from

Posted on Solvo Global's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of Solvo Global

Solvo Global

501 - 1000 employees

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.

📋 Description

• Atender clientes por chat y llamadas sobre productos, órdenes, calidad y soporte • Garantizar una experiencia de servicio excepcional • Mantener conocimiento actualizado de productos y procesos • Colaborar con QA, entrenamiento y Team Leads • Comunicar avances, dudas y oportunidades con el equipo

🎯 Requirements

• Dominio de Inglés y Frances, comunicación verbal y escrita C1 • Mínimo 8 meses a 1 año de experiencia en Call center • Capacidad de multitarea y resolución de problemas • Flexibilidad para horarios rotativos, incluidos fines de semana • Aprobar Test de hábilidades • Disponibilidad de lunes a domingo • Educación Básica Secundaria • Inglés - Avanzado • Francés - Avanzado

🏖️ Benefits

• Aux Conectividad

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