Technical Account Manager – Technical Advisory

🔥 1 hour ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Sonar

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔐 Security

🏢 Enterprise

💰 $412M Venture Round on 2022-04

Software • Security • Enterprise

Sonar is a company that specializes in providing tools and solutions for ensuring code quality and security in software development. Its products, such as SonarQube and SonarCloud, offer static analysis tools for continuous codebase inspection, aiming to help developers write clean, maintainable, and secure code. Sonar focuses on reducing technical debt, managing code security, and integrating seamlessly with IDEs to provide real-time feedback on code issues. The company is committed to open source and serves developers and enterprises by facilitating cleaner codebases, which in turn improve productivity, collaboration, and innovation in software development.

📋 Description

• Grow usage of the Sonar solution within accounts • Increase account Sonar maturity and satisfaction • Reduce account churn, downgrades, and escalations • Increase Sonar sponsors within accounts • Establish and maintain Sonar as a trusted advisor • Encourage accounts to stay current on active Sonar versions • Influence the Sonar roadmap based on account needs • Listen to and formalize account technical pains and adoption inhibitors • Develop plans to overcome customer pains and inhibitors • Report product technical or functional gaps internally and advocate for resolution • Promote Sonar’s methodology for continuous Code Quality and Security improvements • Support Sonar sponsors with promotion of the Sonar ecosystem • Communicate roadmap updates and collect customer feedback • Recruit and upgrade customer development teams using Sonar • Position the Sonar ecosystem against competing products • Educate developers and managers on static code analysis and the Sonar ecosystem • Ensure technical deployment and operations align with deployment size and DevOps criticality • Run Quarterly Business Reviews with account sales representatives • Conduct Sonar deployment audits, identify gaps, and drive remediation plans • Contribute to account management plans and develop account-specific technical strategies • Track account technical status, progress, threats, and maturity opportunities • Maintain product expertise by tracking Sonar product development

🎯 Requirements

• Proven practical experience of at least 5 years in software development or DevOps engineering • At least 5 years of experience in pre- or post-sales customer-facing activities • High listening skills and ability to formalize and abstract elements expressed by customers and partners • Excellent presentation skills • Strong written and verbal communication skills • Ability to work in a team, receive and give feedback, and share knowledge • Attention to detail • Can-do attitude, including challenging the status quo and leading or contributing to improvements and innovations • Autonomy to run activities and plans with limited supervision

🏖️ Benefits

• Equal opportunity employer • Accommodation support for applicants • Comprehensive background check and reference verification as part of employment offer conditions

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume