Sonic Electronics
AR/VR • Hardware • Media
Sonic Electronics is a professional Audio, Video, Control, Lighting, Rigging, and Stage effects equipment distributor based in the Middle East & Africa. They offer a collection of technology brands along with end-to-end project support services, including design solutions, acoustic studies, video simulations, and technical training to optimize audiovisual experiences. With a focus on providing quality solutions tailored to different environments, Sonic Electronics is dedicated to helping clients achieve their vision with advanced technology and professional support.
Customer Service Representative
Job not on LinkedIn
August 26
Sonic Electronics
AR/VR • Hardware • Media
Sonic Electronics is a professional Audio, Video, Control, Lighting, Rigging, and Stage effects equipment distributor based in the Middle East & Africa. They offer a collection of technology brands along with end-to-end project support services, including design solutions, acoustic studies, video simulations, and technical training to optimize audiovisual experiences. With a focus on providing quality solutions tailored to different environments, Sonic Electronics is dedicated to helping clients achieve their vision with advanced technology and professional support.
📋 Description
• Provide timely support to customer inquiries across channels (inbound calls, outreach, email, live chat, social media) • Deliver best-in-class customer experience • Create and foster lasting customer relationships • Take accountability for customers and solve problems on first contact by mastering the customer journey • Follow through with commitments/promises to guests • Complete managerial requests and manage upwards to improve service experience • Maintain company policy on service requests • Additional duties as necessitated by business needs
🎯 Requirements
• Strong proficiency with computer applications • Typing Speed: 45 WPM • Excellent verbal and written communication skills • Exceptional customer service skills • Team player with a very strong work ethic and high energy level • Diploma or Bachelor's Degree preferred • 2+ years Customer Service or Sales experience required
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