Business Segment Manager

🕒 April 24

🏈 Alabama, Louisiana, +2 more states – Remote

🏈 Alabama – Remote ⚜️ Louisiana – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote

💵 $121.8k - $137.1k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Sonoco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1899

Manufacturing • Packaging • Sustainability

Sonoco is a global provider of packaging solutions, specializing in consumer and industrial packaging, protective packaging, and packaging supply chain services. The company emphasizes sustainability and innovation in its product development, offering a broad portfolio of packaging options across sectors, including consumer packaging, industrial products, medical devices, and temperature assured packaging. Sonoco is committed to reducing carbon emissions and implementing sustainable practices in its operations. The company operates in multiple markets worldwide, including Europe, and is recognized for its customized and innovative packaging solutions.

📋 Description

• Own the commercial performance of the plug segment, including revenue growth, margin improvement, and market share expansion • Develop and execute segment-level strategic plans aligned with division and company objectives • Identify and prioritize growth opportunities across existing and prospective customers • Establish and maintain strong relationships with key stakeholders at customer mills • Expand engagement at the corporate level to influence broader sourcing strategies and long-term partnerships • Serve as the primary escalation point for customer concerns related to the plug segment • Identify new applications, product innovations, and value-added opportunities within existing accounts • Partner with internal teams (engineering, operations, product development) to deliver tailored solutions • Drive pipeline development and conversion of strategic opportunities • Provide direction and commercial leadership to regional Account Managers supporting plug accounts • Drive accountability for execution of segment strategies at the regional level • Collaborate with Customer Service to ensure high levels of responsiveness, accuracy, and customer satisfaction • Align internal stakeholders around priorities, forecasts, and customer expectations • Monitor and analyze segment performance, including sales trends, profitability, and customer activity • Develop forecasts and provide regular updates to senior leadership • Use data and insights to inform decision-making and continuous improvement

🎯 Requirements

• Bachelor’s degree in Business, Engineering, or related field required • 7–10+ years of experience in sales, account management, or commercial leadership within manufacturing or industrial environments • Experience managing large, multi-site customer relationships (mill experience strongly preferred) • Strong strategic thinking and business acumen • Proven ability to influence without direct authority • Excellent relationship-building and communication skills across all organizational levels • Demonstrated success in driving growth within existing accounts • Ability to navigate complex customer organizations and decision-making processes • Strong analytical and problem-solving capabilities • Ability to “own the business” while working through others • Effective alignment of regional teams to a unified segment strategy • Deep understanding of customer operations and needs at both mill and corporate levels • Consistent delivery of growth and customer satisfaction

🏖️ Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options • 401(k) retirement plan with company match • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services • Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance • Tuition reimbursement