Renewals Manager – EMEA

🕒 September 2

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sophos

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1985

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

💰 Post-IPO Equity on 2021-08

Consulting • Healthcare • Manufacturing

Sophos is a leading cybersecurity company that specializes in protecting businesses against advanced cyber threats. The company offers a comprehensive suite of security solutions, including endpoint protection, managed detection and response (MDR), network security, and cloud security. With a prevention-first approach, Sophos aims to stop ransomware and other cyber threats before they cause harm. Sophos provides services such as threat research, security training, and operational support to ensure robust defense against cyberattacks. Their solutions cater to various industries including finance, healthcare, government, manufacturing, and retail. The Sophos Central platform delivers centralized security management, integrating seamlessly with existing IT infrastructure to enhance security posture.

📋 Description

• Lead and mentor a team of Renewals Representatives to achieve business targets • Recruit, develop, and retain high-performing team members • Lead performance management through learning plans, feedback, and career discussions • Address performance concerns and support improvement with internal stakeholders • Develop succession and workforce plans • Collaborate with EMEA Renewals leadership and Sales counterparts on the joint sales motion • Contribute to regional revenue strategy and improve processes and revenue outcomes • Identify renewal risk and partner with Customer Success, partners, and distributors to maximize renewal rates • Identify upsell, cross-sell, and growth opportunities throughout the renewal lifecycle • Build relationships with customers, partners, and distributors • Partner with regional Sales teams and the extended channel ecosystem • Deliver accurate weekly, monthly, and quarterly forecasts • Communicate forecast performance, risks, opportunities, and action plans to senior leadership • Manage renewal pipelines, forecast governance, risk identification, and business reviews across segments and territories • Evaluate and improve renewal processes and customer experience • Support automation initiatives that improve scalability and operational effectiveness • Report to the Sales Director, Renewals • Ensure retention and growth of the customer base across the Middle East region

🎯 Requirements

• Demonstrated success leading virtual teams with 5+ years of exceptional direct people leader experience • Experience leading a renewal or inside sales team, processing both high volume / high value accounts • Degree in business, sales or marketing, or related field; or relevant work experience • Proven track record of sale attainment and people's leadership in a matrixed environment • Demonstrated success managing and growing renewals or sales teams with a heavy focus on recurring revenue / ARR • Strong understanding of subscription-based business models • Previous and proven leadership experience, including first line management experience • Excellent communication and negotiation skills • English – written and verbal – fluent; another language would be beneficial • Strong analytical and operational leadership skills with proven ability to leverage data, dashboards, and business insights • Experience in cybersecurity is a plus • Highly collaborative, entrepreneur mindset with skills to build partnerships internally and externally • Self-motivated with a strong desire to exceed targets and commitment to excellence • Coachable, with a learning mindset and willingness to put team over self • Excellent communicator and collaborator, able to motivate and inspire others • Applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship

🏖️ Benefits

• Remote-first working model, with remote work as the primary option for most employees • Employee-led diversity and inclusion networks • Annual charity and fundraising initiatives • Volunteer days • Global employee sustainability initiatives • Global fitness and trivia competitions • Global wellbeing days • Monthly wellbeing webinars and training • Equality of opportunity and recruitment adjustments to support applicants