Technical Project Manager

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Sourcefit

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Sourcefit is a leading business process outsourcing company with headquarters in the Philippines and offices in the Dominican Republic, Armenia, Madagascar, and South Africa. Founded in 2009, Sourcefit specializes in providing custom offshore and nearshore staffing solutions across various industries including IT, Finance, Healthcare, Retail, and more. They focus on offering efficient and cost-effective BPO services such as telesales, customer support, content moderation, IT support, web development, and more. Sourcefit is committed to building long-term value for organizations through customized, efficient, and integrated offshore staffing solutions.

📋 Description

• Deliver infrastructure, cloud, and transformation projects from planning through completion • Manage project scope, timelines, budgets, risks, resources, and client expectations • Translate business and technical requirements into clear project plans • Advise sales on technical delivery requirements, risks, and scheduling during presales • Review proposed solutions for feasibility and alignment with client expectations • Plan customer projects, including timescales, contingencies, risks, resources, and deliverables • Act as the primary client contact throughout the technical delivery lifecycle • Collaborate with engineers, consultants, vendors, and external partners to deliver project tasks on time, within scope, and to technical and cost standards • Manage technical, logistical, and commercial changes and exceptions • Provide regular project status, technical progress, and risk updates • Apply agile principles and adapt plans to changing client needs and technical constraints • Provide technical oversight and accountability for project success • Understand technical discussions and contribute to design decisions • Create and improve project planning templates, guidance, processes, and tools • Leverage automation to improve project delivery efficiency and reliability • Serve as a client-facing, embedded resource for internal or third-party projects • Provide strategic input and technical oversight for client-led initiatives • Bridge client stakeholders and external vendors to facilitate delivery and issue resolution • Maintain knowledge of company procedures and comply with the Employee handbook • Work collaboratively, participate in company-wide initiatives, and undertake other reasonable duties

🎯 Requirements

• Bachelor’s degree or equivalent experience • Project Management certification such as PRINCE2, PMI, or Agile • Technical certification such as Microsoft, Azure, or Cisco • At least 5 years of experience managing IT infrastructure projects • Experience with on-premises or cloud infrastructure refresh projects • Experience with Microsoft 365 migrations or mergers • Experience with Azure migrations or transformation projects • Experience with infrastructure, file, and user migration outsourcing projects • Experience with backup and storage projects • Experience working with SME customers • Experience managing projects across various industries using Waterfall, Agile, and/or Hybrid methodologies • Experience delivering infrastructure migrations, cloud implementations, or SaaS implementations • Strong technical understanding of infrastructure and cloud environments • Excellent verbal and written communication and customer service skills • Strong project management, time management, and organizational skills • Ability to work under pressure, manage multiple priorities, and maintain strong attention to detail • Strong problem-solving, negotiation, influencing, and decision-making skills • Agile mindset with a strong focus on quality and customer satisfaction • Ability to lead others, build professional networks, and work effectively with internal and external stakeholders • Commercial awareness and ability to design and implement effective processes • Strategic thinking and research skills are a plus

🏖️ Benefits

• Work from home • Monday to Friday schedule • UK holidays