Partner Account Manager

Job not on LinkedIn

🕒 March 18

🇺🇸 United States – Remote

💵 $115k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Spark

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

Insurance • SaaS

Spark is a modern platform that revolutionizes the insurance brokerage industry by providing cutting-edge technology and expert services. It aims to enhance broker productivity, streamline operations, and accelerate agency growth. Spark offers a comprehensive suite of tools, including business reporting, contracting, licensing, marketing, and customer service support, particularly focusing on Medicare. Through strategic partnerships, Spark helps brokerages scale efficiently, ensuring unparalleled visibility and insights into business operations.

📋 Description

• Advocate for Spark’s mission and vision, driving usage of Spark’s platform and services to minimize churn and create lasting partnerships. • Build and maintain relationships with Partners’ leadership and operations teams to ensure the growth of their businesses. • Lead all phases of the Partner life cycle including onboarding, adoption of Spark’s platform, and expansion. • Implement effective onboarding strategies and processes, accounting for unique agency dynamics, to ensure Partners incorporate Spark best practices into their operations. • Address and resolve commercial or product issues or concerns. • Collaborate cross-functionally to identify areas for improvement and ways to enhance partner satisfaction and retention. • Provide Voice of Customer insights to marketing, sales and product teams. • Negotiate adjustments to partnership agreements, adhering to Spark frameworks and guidelines. • Adapt to internal workflow and process changes, and support external communication to Partners.

🎯 Requirements

• 6+ years of experience in Partner Account Management, or Partner Success. • 2+ years of project management or onboarding/implementation experience. • 3+ years of experience in a high-growth SaaS environment. • Proven ability to grow multiple Partner accounts while maintaining strict attention to detail. • Excellent analysis and negotiation abilities • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.

🏖️ Benefits

• Equity compensation • Health care, including dental and vision through our PEO Sequoia • Flexible work location; co-working available • 401k • Paid Time Off • Monthly Remote Work Stipend (help cover costs of home-office needs) • Paid Parental Leave • Up to 14 weeks for birthing parents • Up to 8 weeks for non-birth parents • 11 paid holidays • 2 week sabbatical at 5 years of employment • Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi