Channel Partner Sales Engineer

Job not on LinkedIn

🕒 May 14

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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Cable ONE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

📡 Telecommunications

💰 Post-IPO Debt on 2020-05

Telecommunications

Cable ONE is an internet service provider (ISP) that delivers fast and reliable broadband services under the brand name Sparklight. Offering whole-home Wifi and fiber-powered internet with speeds up to 1 Gbps, they serve residential and business customers throughout the United States. Their investments in infrastructure aim to reduce the digital divide by deploying advanced technologies such as modems capable of 10 Gbps speeds. Cable ONE emphasizes customer satisfaction by providing dependable service and support, making their service ideal for work, gaming, and streaming needs.

📋 Description

• Provide advanced Sales Engineering support for mid-sized and moderately complex customer accounts. • Partner cross-functionally with Sales, Product, Customer Support, and Project Management to drive solution adoption and customer satisfaction. • Participate in partner and customer discovery calls to assess technical requirements and business goals. • Serve as a trusted technical advisor throughout the sales cycle. • Create timely and accurate technical configurations and solution designs for proposals and sales quotes. • Conduct live and remote product demonstrations, clearly communicating Sparklight’s competitive advantages. • Monitor product performance and escalate significant technical issues as needed. • Identify upsell opportunities based on customer requirements and solution gaps. • Train sales representatives on product functionality, enhancements, and new offerings. • Represent Sparklight at partner meetings, industry events, conferences, and trade shows. • Build strong technical credibility and trusted relationships within the partner community. • Support and strengthen strategic partnerships with Technology Services Brokers (TSBs) and other channel organizations.

🎯 Requirements

• 3+ years in a technical role within the telecom or Information Technology industries. • Experience with enterprise architectures and solution design (e.g., LAN/WAN/ WLAN, SD-WAN, MPLS, BGP, DNS, VPN, UCaaS, SIP, trunking, etc.) • Bachelor’s degree or AA in Engineering, Computer Science, Information Technology, or a related field; or equivalent experience. • Possesses the ability to achieve relevant certifications: CCNA/CCNP, CompTIA Network+, CMSS (Meraki), MEF 3.0 • Proficient with MS 365 suite, including Excel, Vizio, and PowerPoint. • Ability to create technical documentation, solution diagrams, and RFP responses • Strong presentation and communication skills, including demo delivery and technical workshops • Ability to diagnose complex technical issues and propose tailored solutions • Creative thinking and adaptability in rapidly changing customer environments • Ability to manage multiple priorities in a fast-paced sales environment. • Self-starter with the ability to work independently or as part of a sales/account team • Experience supporting channel, indirect, broker, or partner sales organizations (preferred) • Familiarity with TSD ecosystems and advisor sales models (preferred) • Experience using CRM platforms such as Salesforce or equivalent tools (preferred) • Industry certifications such as CCNA, Network+, CMSS, or equivalent (preferred) • Experience presenting at partner events or conducting external technical enablement sessions (preferred)

🏖️ Benefits

• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) • Group Legal plan with Identity Theft Protection • Additional Perks Tuition reimbursement (up to $5,250 on 1st year) • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment • FREE Cable One services for associates who live in a serviceable area • Up to $50/mo. cell phone stipend