CRM & Retention Specialist

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Sporty Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

📱 Media

🎮 Gaming

🎲 Gambling

Media • Gaming • Gambling

Sporty Group is a global sports, technology and entertainment company that builds large-scale products including live sports experiences, streaming media, interactive gaming, and integrated sports betting platforms. The group operates remote-first across multiple continents with flagship offerings such as SportyTV (a free live sports and entertainment streaming platform), Sporty. com (sports app with news, scores, streams, and odds), Sporty Studios (video and content production), and Sporty Interactive (video games and SportyBet sportsbook). Sporty focuses on user experience, technology-driven innovation, and scaling digital products for millions of users worldwide.

📋 Description

• Assist in planning and executing retention campaigns and promotional activities for existing & new users across the AF markets • Monitor key metrics (Retention, Reactivation, ROI) and prepare reports to track user engagement and optimisation • Collaborate with internal product and analytics teams to maintain and improve retention tools and reporting accuracy • Help ensure regional offers and promotions are delivered on time and remain competitive • Coordinate with external partners on campaign execution and follow-up tasks • Support personalisation and automation initiatives by providing regional operational input

🎯 Requirements

• Bachelor’s degree in marketing, business, or a related field • 2+ years’ experience in retention, CRM, or customer lifecycle management • Experience in the Online Casino or broader iGaming industry is strongly preferred • Strong analytical skills and data-driven mindset • Excellent communication skills, fluent in written and spoken English • Familiarity with retention and marketing automation tools is a plus

🏖️ Benefits

• Sporty is a remote first company in pursuit of sustainability • A competitive salary + individual performance based bonuses every quarter • 20 days annual leave + public holidays • Our core working hours are 10am-3pm in your local time zone with flexibility outside of this • South African employment contract • Referral bonuses & flash bonuses • Top of the line equipment • Annual company retreats to provide great internal networking opportunities