Senior Sales Engineer – Backstage

🕒 January 28

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Logo of Spotify

Spotify

5001 - 10000 employees

Founded 2008

📱 Media

👥 B2C

🛍️ eCommerce

Media • B2C • eCommerce

Spotify is a global audio streaming service company that offers its users access to a vast library of music and podcasts. Known for its focus on delivering personalized listening experiences, Spotify employs data scientists, engineers, and client partners across various global locations to continuously innovate and enhance its offerings. The company fosters a strong culture of diversity, equity, and impact, emphasizing belonging and inclusion in its workforce. Spotify is not only committed to shaping the future of audio entertainment but also to making a positive societal impact, with initiatives focused on social and environmental issues.

📋 Description

• Understand the technical aspects of Backstage, including its architecture, APIs, plugins, and integrations. • Assist clients in integrating Backstage into their development environments. • Provide technical guidance and troubleshooting support for implementation issues. • Help clients customize and extend Backstage with plugins and services tailored to their unique needs. • Engage in product demonstrations, technical discussions, and proof-of-concept developments. • Understand customer requirements and articulate how Backstage can solve their problems. • Collaborate with product management and engineering to address client-specific needs and improvements. • Act as the technical point of contact for clients looking to adopt Backstage. • Provide input on product architecture to ensure that Backstage can integrate smoothly with client environments. • Work closely with engineering, product management, and support teams to ensure customer feedback is incorporated into product development.

🎯 Requirements

• Strong background in software engineering or DevOps, with knowledge of Kubernetes, CI/CD, and other DevOps tools. • Proficiency in web development with React, TypeScript and Node • Experience in building or integrating developer tools, platforms, or portals. • Familiarity with cloud platforms (AWS, GCP, Azure) and enterprise-level integrations. • Problem-solving and troubleshooting abilities, with an emphasis on customer satisfaction. • Prior experience as a Sales Engineer, Solutions Architect, or a related role in a tech company. • Hands-on experience with Backstage or similar developer portals.

🏖️ Benefits

• health insurance • six month paid parental leave • 401(k) retirement plan • monthly meal allowance • 23 paid days off • 13 paid flexible holidays • paid sick leave

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