Technical Account Manager – Government APIs

Job not on LinkedIn

🕒 April 7

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

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Spotter Labs

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

🚗 Transport

🤖 Artificial Intelligence

☁️ SaaS

💰 Seed Round on 2021-11

Transport • Artificial Intelligence • SaaS

Spotter Labs is a company that offers AI-driven solutions to enhance trucking efficiency and maximize earnings for drivers and owner-operators. Utilizing advanced technology, Spotter enables users to schedule personal work times, select preferred destinations, and avoid unfavorable markets using a NO-GO map. The platform intelligently recommends loads based on their score, connecting drivers with optimal opportunities. With special considerations for motor carriers (MCs) older than six months, Spotter provides competitive pricing and services for various stages of MC age.

📋 Description

• Identify APIs, data feeds, and integration methods across states • Determine access types (REST, SOAP, SFTP, portals, third-party providers) • Contact agencies to validate access and onboarding requirements • Build and maintain a structured database of integrations • Own the full lifecycle: discovery → outreach → application → approval • Secure API credentials, sandbox access, and production approvals • Coordinate technical onboarding (IP whitelisting, credentials, etc.) • Act as the main point of contact for state agencies • Communicate on both operational and basic technical topics • Drive consistent follow-ups to move integrations forward • Manage applications and compliance documentation (DPPA, security, etc.) • Ensure all records are accurate and audit-ready • Support audits and regulatory requirements

🎯 Requirements

• Experience with APIs, integrations, or technical onboarding • Strong organization and ability to manage multiple workflows • Comfortable working with government systems or compliance processes • Strong communication skills (technical + non-technical) • Highly persistent and detail-oriented

🏖️ Benefits

• Fully remote • Work directly with U.S. government systems • High-impact role in a fast-growing company • Opportunity to build expertise in integrations + compliance