Technical Coordinator

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Springfield Marine Company

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1952

🛒 Retail

Manufacturing • Marine • Retail

Springfield Marine Company is a manufacturer specializing in marine seating products and accessories. They offer a wide range of seating options including folding seats, helm seats, molded seats, and various types of pedestals and mounts designed specifically for marine applications. With a focus on quality and functionality, Springfield Marine serves boat builders and retailers, providing solutions that enhance the boating experience.

📋 Description

• Accepting elevator modernization/mod-service requests. • Plan the entire logistics side of a modernization project, from project proposal to the delivery/installation of the equipment on the vessel. • Planning and managing service engineers and service partners for modernisation projects. • Monitoring of the planning for the delivery of the ordered equipment. • Coordination of the logistics of the material's shipment to the vessel/location where the project is carried out. • Sales follow-up on modernisation proposals. • Act as a liaison between the technical team, the Global Network (GN) team, and the partners to schedule the technical vetting interviews. • Reporting to the Technical Manager. • Work closely with the Technical Team, Vendors, and Field Service Engineers to process quotes and orders, coordinate travel, manage customer relationships, and perform other administrative and record-keeping support functions. • Perform SAP task management and required follow-ups, ensuring clear, detailed, and well-organised information in SAP and other applications. • Assist with the proposal process, including drafting formal proposals. • Prepare purchase orders and assist with order changes as assigned. • Follow-up with internal and external stakeholders as required. • Contact vendors to gather quotes and follow up on the material readiness upon order. • Aid the team in setting appointments and arranging domestic and international travel for the service engineers. • Coordinate with the service engineers, vessels, agents, and the customer for the service planning. • Follow-up with existing/pending quotes/orders. • Assist as requested with sales reports and project documentation. • Assist with expense report verification. • Coordinate expediting activities with other departments to ensure accuracy in pricing, delivery, invoicing, etc. • The coordinator works closely with the technical managers and global network team to ensure efficient management of the technical vetting process. • Schedule the appointment with the partners for the vetting interviews. • Assist in the preparation of the vetting reports and sharing the reports with the GN team. • Any other duties required commensurate with the scope of the role.

🎯 Requirements

• Bachelor's Degree, preferably Engineering • Minimum three years of related experience in technical procurement, compliance, subcontractor management, service planning or a related field • Experience in the marine, elevator, electrical, or service industry is preferred. • Basic technical knowledge to effectively process modernisation quotes and orders. • Proficient in ERP systems, preferably SAP Business One. • Experience in arranging international travel, including visa applications. • Strong communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders. • Persistent, high attention to detail and ability to manage multiple tasks simultaneously • Excellent organisational, multitasking, follow up and time management skills. • Ability to read and interpret documents such as service agreements, project scopes, and project proposals. • Proven ability to work productively individually or in teams. • Experience with Microsoft Office programs and other standard productivity tools like Google Workspace (Mail, Drive, Docs, etc.). • Open, clear, and professional communication in English; other languages are a plus.

🏖️ Benefits

• Dynamic environment • Exposure to new challenges • Professional development opportunities