Spring Financial
Finance • Fintech • B2C
Spring Financial is a financial services company in Canada offering a range of loan products including personal loans, mortgages, and credit-building solutions. They provide same-day personal loans up to $35,000 and offer products like the Evergreen Loan for responsible borrowing and The Foundation for credit building. Spring Financial operates primarily online, allowing customers to apply for loans in minutes without visiting a branch. With interest rates starting at 9. 99%, they ensure a hassle-free borrowing experience with flexible repayment options. Over 250,000 Canadians have received financing from Spring Financial, making it a trusted choice for financial needs.
Retention Specialist - After Sales Specialist
July 11
🇵🇭 Philippines – Remote
💵 ₱31k - ₱36k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
Spring Financial
Finance • Fintech • B2C
Spring Financial is a financial services company in Canada offering a range of loan products including personal loans, mortgages, and credit-building solutions. They provide same-day personal loans up to $35,000 and offer products like the Evergreen Loan for responsible borrowing and The Foundation for credit building. Spring Financial operates primarily online, allowing customers to apply for loans in minutes without visiting a branch. With interest rates starting at 9. 99%, they ensure a hassle-free borrowing experience with flexible repayment options. Over 250,000 Canadians have received financing from Spring Financial, making it a trusted choice for financial needs.
📋 Description
• Engage in inbound calls with customers who have been declined for loans, understanding their concerns and effectively addressing objections. • Pitch and sell credit rebuilding products that align with the customer's financial goals and circumstances. • Maintain a positive and empathetic approach to turn potential rejections into successful sales. • Provide clear and concise financial education to customers about credit rebuilding strategies and the benefits of the offered products. • Ensure customers fully understand the product offerings, terms, and how they can improve their credit score. • Offer ongoing support and follow-up to guide customers through their credit rebuilding journey. • Accurately document customer interactions, objections, and sales outcomes in the CRM system. • Leverage CRM data to identify trends and refine objection-handling techniques for improved conversion rates. • Collaborate with the team to optimize sales processes, share insights, and contribute to continuous improvement efforts.
🎯 Requirements
• 3 or more years of proven sales experience • 3 or more years in telecommunications • Strong communication skills in English • Expertise in objection handling and negotiation. • A reliable internet connection - No Pocket Wifi
🏖️ Benefits
• Monthly Performance Bonus up to ₱35,000 • Total compensation could be up to ₱71,000/monthly! (base + bonus) • Internet Reimbursement up to ₱2,000 Per Month • Annual Paid Company Outing • Paid Time Off Up to 8 Calendar Days Per Year
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