Chief of Staff – Chief Administrative and People Officer

🕒 2 days ago

🏛️ District of Columbia, New Jersey, +3 more states – Remote

🏛️ District of Columbia – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $161k - $269k / year

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

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Sprinklr

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

📋 Description

• Own the CAO office operating cadence (weekly/monthly/quarterly rhythms) • Run the People function Business Management System (BMS) and QBRs end-to-end • Develop executive- and Board-ready materials for People topics • Support People strategy development and execution • Drive cross-functional alignment across HR COEs and HRBPs • Partner with Finance to manage the budget • Serve as a trusted thought partner to the CAO • Establish operational rigor • Bring AI proficiency for productivity and quality • Handle sensitive information with discretion

🎯 Requirements

• Bachelor's degree required • 10–15+ years of experience in strategic consulting, People/HR strategy & operations, business operations, or Chief of Staff roles • Experience supporting a CHRO/People executive and operating in a matrixed environment strongly preferred • Demonstrated ability to run operating mechanisms (e.g., BMS/QBRs) • Build People analytics and executive reporting • Deliver high-impact presentations for ELT/Board audiences • Strong fluency across core People domains (e.g., org design, workforce planning, talent, engagement, performance, total rewards) • Comfort partnering with Legal/Employee Relations on sensitive topics • Exceptional organizational skills and attention to detail • Strong strategic thinking with practical execution skills • Influential and collaborative: proven ability to lead through influence • AI fluent: understands how to evaluate People/HR use cases • Experience supporting a tech company through transformation is a plus

🏖️ Benefits

• Health insurance • 401k plan with 100% vested company contributions • Flexible paid time off • Holidays • Generous caregiver and parental leaves • Life and disability insurance • Medical, dental, vision, and prescription drug coverage