Senior Sales Operations Manager

🔥 0 minutes ago

🗽 New York, Texas, +1 more states – Remote

🗽 New York – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $146k - $244k / year

⏰ Full Time

🟠 Senior

📊 Sales Operations

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Sprinklr

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

📋 Description

• Report to leaders and regional teams on results, forecasts, and trends • Develop KPI reporting and key business insights • Pull data points together to influence leaders and provide strategic recommendations • Develop recommendations for new business processes and initiatives to support improvements in Sales operations • Partner with sales team to analyze trends in key performance indicators • Develop financial models and analyses for business partners • Support compensation design for the sales teams • Partner with cross-functional teams on business initiatives and process improvements • Translate business initiatives into actionable objectives for Sales operations

🎯 Requirements

• BA/BS or equivalent experience • 10-12 years of related experience • Experience in Sales, Marketing, or Inside Sales • Background in SaaS or recurring customer subscription model • Experience using CRM Software, BI Tools, and Google Applications • Exceptional communication skills • Experience with data management and understanding of data transformation and visualization techniques • Experience with tools such as Domo, Tableau, SQL, Excel

🏖️ Benefits

• Voluntary healthcare coverage • Paid time off • 401k plan with 100% vested company contributions • Flexible paid time off • Generous caregiver and parental leaves • Life and disability insurance • Health benefits including medical, dental, vision, and prescription drug coverage