SaaS Engineer – Atlassian

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SRM Technologies

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

☁️ SaaS

Automotive • Healthcare • SaaS

SRM Technologies is a leading provider of Product Engineering, Automotive Solutions, and Digital Transformation services. With over 25 years of experience, the company specializes in mobility solutions, cloud technologies, data analytics, and artificial intelligence to help enterprises enhance their operational efficiency and innovate their product offerings. SRM Tech focuses on diverse industries such as automotive, healthcare, consumer and retail, telecommunications, and education, leveraging technology to drive business success and agility.

📋 Description

• Administer and maintain Jira Cloud, Confluence Cloud, Loom, and Atlassian Rovo. • Configure and support projects, workflows, permissions, custom fields, issue types, screens, and configuration schemes. • Support platform upgrades, feature rollouts, and configuration changes. • Monitor platform health, reliability, and performance. • Troubleshoot platform issues and coordinate with Atlassian support when required. • Implement established governance standards and platform best practices. • Perform platform cleanup and hygiene activities, including workflows, permissions, custom fields, schemes, and unused projects. • Support standardization initiatives across Jira and Confluence. • Help reduce platform complexity and technical debt. • Build and maintain Jira Automation rules and workflow enhancements. • Develop integrations using Atlassian REST APIs and approved automation platforms. • Implement solutions designed by senior team members and platform owners. • Support automation of onboarding, approvals, notifications, reporting, and operational workflows. • Act as an escalation point for advanced Atlassian platform issues. • Troubleshoot complex Jira, Confluence, and Loom issues. • Build and maintain dashboards, reports, and analytics.

🎯 Requirements

• 5+ years of Atlassian administration experience • Strong hands-on experience with: • ○ Jira Cloud • ○ Confluence Cloud • ○ Jira Automation • ○ Atlassian Administration • Experience configuring workflows, permissions, schemes, custom fields, screens, templates. • Experience working with Atlassian REST APIs and integrations. • Experience with scripting or automation such as Python, JavaScript, Groovy, or PowerShell. • Strong troubleshooting and problem-solving skills. • Excellent written and verbal communication skills.

🏖️ Benefits

• remote work options