Senior Business Analyst – Digital Transformation

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

SSC HR Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

👥 HR Tech

🤝 B2B

🏢 Enterprise

HR Tech • B2B • Enterprise

SSC HR Solutions is a full-service HR consultancy that provides comprehensive human resource solutions tailored to meet the specific talent growth needs of businesses. With operating locations across Egypt, United Arab Emirates, Saudi Arabia, and Bahrain, SSC HR Solutions specializes in employee management, from hiring to termination, ensuring that businesses thrive in a competitive landscape. The company prides itself on understanding client needs and delivering high-quality services that foster growth and partnership.

📋 Description

• Requirements Elicitation, Analysis and Documentation: • Carry the discovery phase: identify work scope and baseline, plan and facilitate requirements gathering sessions, workshops, stakeholder interviews, and site visits. • Produce high-quality deliverables per project methodology and client-defined deliverables: BRD and SRS documents (waterfall/hybrid) or BRD and backlog of user stories with acceptance criteria (agile/hybrid), gap analysis, cross-functional BPMN process flows, wireframes (in collaboration with UI/UX designers), integration mapping documents, and data dictionaries. • Clearly identify and flag out-of-scope items and align with the BA Lead, Project Delivery Lead, and Project Manager on technical feasibility and scope before finalizing documentation. • Collaborate with technical writers on supporting artifacts (notification templates, document templates, etc.). • Solution Design, Estimation C Delivery Support: • Work closely with solution architects, developers, data teams, and QC to ensure requirements are technically feasible and well understood. • Provide estimations and dependencies using work breakdown structures and story points (depending on methodology); whether as input to the BA Lead or independently when working solo. • Participate in stand-ups, sprint planning, and backlog refinement sessions (agile/hybrid projects). • Support handover to data, development, and quality teams and remain available throughout implementation to clarify requirements and resolve issues. • Attend and/or lead demos and UAT sessions with the client. • Stakeholder C Communication Management: • Build and maintain strong relationships with internal teams and external clients, including challenging stakeholders. • Communicate effectively in both Standard Arabic and English (spoken and written) and produce deliverables in both languages. • Navigate complex organizational dynamics and company/customer politics with professionalism and diplomacy, building consensus across internal teams and external clients. • Quality, Risk, Change C Dependency Management: • Ensure all BA deliverables meet quality standards, best practices, established processes, and project conventions, while applying sound judgment for justified exceptions. • Proactively identify risks (including scope creep), dependencies, and issues; escalate to the BA Lead / Project Delivery Lead (and project managers when working solo) and provide the input required to facilitate the change management process. • Maintain effective cross-team collaboration and dependency alignment across development, data, QC, and other delivery streams. • Vendor C Cross-Team Coordination: • When working with mixed or vendor teams, coordinate with vendor BAs/teams to ensure alignment in produced deliverables and adherence to company standards and best practices. • Review vendor BA deliverables, support knowledge transfer, and escalate issues when needed. • AI Leverage, Mentorship C Continuous Improvement: • Proactively and responsibly use AI tools embedded across all work stages (requirements drafting, analysis, gap identification, documentation support, etc.) while ensuring accuracy, compliance, and adherence to client-specific restrictions (some projects prohibit AI usage). • Mentor junior analysts and support the application of BA standards and best practices within the team. • Contribute practically to process improvements, frameworks, and knowledge sharing. • Pre-Sales C Proposal Support (secondary): Provide BA input to proposals, RFP responses, or early scoping activities as needed (not a primary focus of the role).

🎯 Requirements

• Bachelor’s degree in Information Systems/Technology, Computer Science, or a closely related field (or equivalent combination of education + relevant professional experience) is a strong plus. • Certifications (CBAP, PMI-PBA, Agile, etc.) are a plus. • Minimum: 5-7 years of relevant business analysis experience, with at least 2 years at a Senior Business Analyst level on software development projects. • Proven hands-on experience delivering across the full BA lifecycle in hybrid, Agile (Scrum), and Waterfall environments. • Strong knowledge of BA deliverables: BRD, SRS, user stories + acceptance criteria, BPMN process flows, gap analysis, data dictionaries, integration mapping, wireframes (in collaboration with UI/UX). • Solid understanding of SDLC, requirements management, process modeling (BPMN), and stakeholder management in complex environments. • Excellent facilitation, workshop, and presentation skills. • Experience with common BA and collaboration tools: Visio, Figma, Jira or Azure DevOps, MS Excel and MS Word. • Bilingual - full professional proficiency in Standard Arabic and English (both written documentation and verbal communication), with comfort working with multinational teams (sometimes with heavy accents) in both languages. • Proven ability to collaborate effectively within large multi-disciplinary delivery teams (10–30+ members), including vendor-mixed teams. • Governmental / public sector project experience is a strong plus. • Knowledge of data modeling and data migration techniques is a strong plus. • Familiarity with ERP, CRM, or other enterprise software solutions is a strong plus.