Revenue Cycle Instructional Designer

🕒 April 11

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Logo of SSM Health

SSM Health

10,000+ employees

⚕️ Healthcare Insurance

💰 Debt Financing on 2019-11

Healthcare Insurance

SSM Health is a Catholic, not-for-profit health system serving communities across the Midwest. It is one of the largest Catholic health care systems in the United States, operating 23 hospitals and over 650 physician offices, along with other outpatient and virtual care services in Illinois, Missouri, Oklahoma, and Wisconsin. SSM Health is dedicated to providing high-quality care through a comprehensive, integrated health care delivery system. The organization values diversity, inclusion, and the professional growth of its 40,000 team members. SSM Health is committed to exceptional patient care, showcasing a rich heritage of service for over 150 years.

📋 Description

• Design & Develop: Create engaging learning content and programs that improve Revenue Cycle performance, including leadership development and team-building initiatives. • Deliver Training: Facilitate instructor-led, teachbacks, train the trainer, and virtual classes on technical tools such as Epic, OnBase, vendor platforms, and electronic eligibility verification systems. • Analyze Needs: Conduct training needs assessments to identify skill gaps and tailor solutions that align with business objectives. • Support Transformation: Drive adoption during new system implementations and process changes. • Evaluate & Improve: Monitor learner progress, conduct post-training evaluations, and continuously refine curricula using best practices and emerging technologies. • Collaborate: Partner with management and subject matter experts to design solutions that meet operational goals. • Innovate: Stay ahead of learning trends and apply adult learning principles to create impactful experiences.

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience. • Minimum of 3 years in instructional design, training, or education—preferably within Revenue Cycle or healthcare operations. • Strong knowledge of adult learning principles. • Expertise in instructional design and curriculum development. • Proficiency with Epic and related Revenue Cycle tools. • Excellent communication and facilitation skills. • Ability to manage multiple projects and adapt to evolving priorities.

🏖️ Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

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