Bilingual Front Desk – Insurance Specialist, Pediatrics

🔥 12 minutes ago

🌐 Colombia, Honduras, +4 more countries – Remote

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💵 $6 / hour

⏰ Full Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

👻 Ghost score 11%

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🗣️🇪🇸 Spanish Required

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Answer inbound calls with a warm, professional phone personality • Address patient inquiries • Monitor the practice email inbox • Manage, book, and coordinate patient appointments directly within eClinicalWorks (eCW) • Run real-time insurance eligibility checks • Verify coverage and benefits prior to appointments • Provide general front-office support • Assist with administrative coordination as needed

🎯 Requirements

• Native or fully fluent in both spoken and written English and Spanish (required) • Minimum 1 year of hands-on, practical experience using eClinicalWorks (eCW) is strictly required • Prior patient-facing medical receptionist or front-desk experience in a U.S. healthcare setting • Prior pediatrics experience is highly preferred • Minimum 1 year of handling the full insurance verification cycle • Proven experience verifying insurance eligibility • Strong phone etiquette • High organizational skills • Full availability to work standard Eastern Standard Time (EST) business hours • Fluency in Portuguese is a strong plus

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