Bilingual Front Desk Medical Assistant

🔥 13 hours ago

🌐 Nicaragua, Honduras, +3 more countries – Remote

🇳🇮 Nicaragua – Remote 🇭🇳 Honduras – Remote 🇪🇨 Ecuador – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote

💵 $6 / hour

⏰ Full Time

🟢 Junior

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.
• 30 open roles for a team of 13.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Serve as the primary point of contact for incoming and outgoing patient calls in English and Spanish. • Resolve patient inquiries promptly and route urgent clinical messages to the appropriate care team. • Manage provider calendars in eClinicalWorks (eCW), including booking new patient consultations and scheduling follow-ups. • Handle appointment reschedules and conduct confirmation calls to minimize no-shows. • Verify active patient insurance coverage, copays, deductibles, and referral requirements before scheduled visits. • Update demographic and payer records accurately in the EHR. • Collect patient intake forms and upload documentation into eClinicalWorks. • Ensure patient charts are complete and accurate before appointments. • Maintain strict adherence to HIPAA privacy standards across digital communications, phone interactions, and EHR documentation.

🎯 Requirements

• Fluency in both English and Spanish (verbal and written) with strong bedside manner over the phone. • Proven hands-on proficiency using eClinicalWorks (eCW) for scheduling, patient demographics, and eligibility workflows. • Minimum 1–2 years of experience in a U.S. medical front desk, call center, or virtual medical assistant role. • Reliable high-speed internet connection. • A quiet, private workspace compliant with HIPAA standards. • A noise-canceling headset. • High attention to detail. • Strong organizational skills. • Ability to multitask calmly in a fast-paced clinical environment. • Full-time contractor position requiring 40 hours per week. • Availability Monday through Friday during a U.S. time zone (PST/EST).

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