Bilingual Intake Specialist – Employment Law

🔥 13 hours ago

🌐 Nicaragua, Honduras, +4 more countries – Remote

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💵 $6 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 11%

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🗣️🇪🇸 Spanish Required

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Serve as the welcoming, supportive voice of the firm, conducting high-volume inbound and outbound intake calls with prospective clients • Conduct structured prescreening evaluations to gather key facts regarding employment claims, including termination dates, employer details, wage disputes, and discrimination grounds • Deliver clear, fluent Spanish communication to assist non-English-speaking workers through the intake questionnaire • Schedule initial consultations between qualified prospective clients and legal counsel while maintaining accurate calendar management • Maintain meticulous intake logs, case notes, and uploaded documentation in the firm's legal management software • Perform proactive follow-ups on missed calls, web leads, and pending client questionnaires to ensure high conversion and quick case routing

🎯 Requirements

• Fully bilingual in English and Spanish with outstanding verbal and written communication in both languages • Outstanding phone presence—warm, empathetic, confident, and highly articulate when speaking with individuals under stress • Exceptional attention to detail, strong multi-tasking skills, and reliable follow-through • Prior experience in legal intake, employment law, call center outreach, or high-volume customer service preferred • Comfortable navigating legal CRM/case management software, VOIP phone systems, and daily administrative tools • Full-time contractor position, 40 hours per week • Availability Monday through Friday, 9am–5pm PST

Apply Now

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