Bilingual Medical Administrative Assistant

🔥 0 minutes ago

🌐 Colombia, Nicaragua, +4 more countries – Remote

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💵 $6 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 11%

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🗣️🇪🇸 Spanish Required

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Manage high-volume inbound and outbound patient calls for appointment scheduling, follow-ups, and general practice inquiries. • Perform real-time insurance verification to confirm coverage, eligibility, co-pays, deductibles, and out-of-pocket costs across Medicare, Medicaid, and commercial payers. • Process, submit, and track prior authorization requests for procedures, diagnostic tests, medications, and specialist referrals. • Navigate and update Electronic Medical Record (EMR) systems accurately with patient demographics, chart notes, and administrative data. • Coordinate patient intake by collecting registration details, medical history forms, and required consent documentation prior to visits. • Communicate directly with insurance representatives, pharmacies, and referring provider offices to resolve coverage delays or clinical inquiries. • Handle appointment rescheduling, cancellations, and no-show follow-ups to maintain an optimized clinic schedule.

🎯 Requirements

• Minimum of 2 years of experience in a U.S. healthcare practice in a patient-facing administrative or virtual front desk role. • Proven proficiency navigating standard EMR platforms, specifically AthenaHealth, eClinicalWorks, or NextGen. • Bilingual in English and Spanish with excellent written and verbal communication skills. • Strong working knowledge of U.S. health insurance verification, payer portals, and prior authorization workflows. • Exceptional organizational ability, sharp attention to detail, and a self-motivated mindset to work independently in a fully remote environment. • Full-time contractor position, 40 hours per week, Monday through Friday, working U.S. time zones.

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