Bilingual Medical Caller – Primary Care

🔥 13 hours ago

🌐 Nicaragua, Honduras, +4 more countries – Remote

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💵 $6 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 11%

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🗣️🇪🇸 Spanish Required

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Make high-volume outbound calls to primary care patients to schedule annual physicals and routine checkups. • Build positive rapport with patients over the phone. • Re-engage no-show patients, confirm upcoming visits, and encourage regular preventative care. • Navigate call management platforms to handle daily outbound workflows while maintaining call quality. • Schedule appointments, update patient demographics, and document call outcomes in the electronic health record system. • Coordinate scheduling across multiple specialties to support comprehensive patient care.

🎯 Requirements

• Proven background handling high-volume outbound calls, telemarketing, or patient scheduling outreach. • Bubbly, warm, energetic, and highly articulate over the phone with great interpersonal skills. • Bilingual in English and Spanish. • Experience with VOIP phone systems and Electronic Medical Records (EMR) software. • Meticulous attention to detail, proactive follow-up habits, and reliable attendance. • Full-time contractor position requiring 40 hours per week. • Availability Monday through Friday, 8-5pm PST.

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