Bilingual Medical Receptionist / Front Desk Virtual Assistant

🔥 3 minutes ago

🌐 Nicaragua, Colombia, +4 more countries – Remote

🇳🇮 Nicaragua – Remote 🇨🇴 Colombia – Remote 🇵🇪 Peru – Remote 🇸🇻 El Salvador – Remote 🇭🇳 Honduras – Remote 🇬🇹 Guatemala – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Answer a high volume of inbound patient calls across multiple practice locations • Help prevent missed calls and ensure patients receive timely assistance • Schedule, confirm, reschedule, and manage patient appointments • Respond to routine patient questions professionally and accurately • Enter and update patient information in the practice's EMR system • Maintain accurate patient charts and appointment information • Use Nextiva to manage incoming and outgoing practice calls • Make outbound calls to patients when needed • Coordinate with the existing front-desk team through Google Chat • Learn and follow the practice's Women's Health workflows, appointment types, and internal abbreviations • Provide a professional, friendly, and patient-centered front-desk experience • Support daily administrative workflows while maintaining patient confidentiality and HIPAA standards

🎯 Requirements

• Female candidate required based on the client's specific staffing preference for this role • Fluent in English and Spanish, both spoken and written • Strong English communication skills with a clear, professional, and neutral/American-sounding accent • Previous experience as a Medical Receptionist, Medical Front Desk Coordinator, Healthcare Virtual Assistant, or similar patient-facing administrative role • Comfortable handling a high volume of inbound calls in a fast-paced medical environment • Strong appointment scheduling and patient communication experience • Experience entering and updating patient information in an EMR/EHR system • Excellent multitasking, organizational, and time-management skills • Professional, friendly, and patient-focused communication style • Comfortable working remotely and collaborating with a team through online communication tools • Reliable internet connection and a professional remote work environment • Preferred: hands-on experience with ModMed (Modernizing Medicine) • Preferred: previous experience using Nextiva or similar VoIP/phone systems • Preferred: experience supporting a Women's Health, OB/GYN, or related medical practice • Preferred: familiarity with medical terminology and Women's Health appointment workflows • Preferred: experience working with multiple practice locations or high-volume medical offices

🏖️ Benefits

• Full-time contractor position, 40 hours per week • Schedule: Monday through Friday, 9am–5pm EST • Starting rate negotiable depending on skillset and experience