Bilingual Orthodontic Treatment Coordinator

🔥 13 hours ago

🌐 Nicaragua, Honduras, +4 more countries – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 22%

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🗣️🇪🇸 Spanish Required

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Proactively contact inbound inquiries and conduct high-volume outbound follow-ups via phone, text, and email • Convert leads into scheduled new-patient consultations • Explain orthodontic treatment options, insurance benefits, co-pays, and flexible payment or financing plans in English and Spanish • Maintain accurate patient records and lead stages in the CRM • Track communication history and ensure timely follow-up • Meet or exceed monthly conversion targets • Present measurable sales performance metrics • Support scheduling, patient onboarding, and administrative tasks • Maintain compliance with HIPAA and practice standards in a remote work environment

🎯 Requirements

• Minimum 2+ years of hands-on experience specifically as an Orthodontic Treatment Coordinator • Native or fluent bilingual proficiency in English and Spanish (verbal and written) • Ability to discuss complex clinical and financial terms accurately in English and Spanish • Proven track record of high lead-to-consultation conversion rates • Comfort discussing past sales performance • Hands-on experience using CRM software for pipeline and lead management • Strong working knowledge of orthodontic insurance verification • Strong working knowledge of third-party patient financing and payment structures • Self-motivated, highly organized, outgoing, and articulate • Enthusiastic phone presence suited for an independent, remote environment • Full-time contractor position requiring 40 hours per week • Availability Monday through Friday, 9:30 AM–6:30 PM PST

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