Bilingual VA Medical Administrator – Personal Injury, MedPay

Job not on LinkedIn

🔥 1 minute ago

🌐 Nicaragua, Colombia, +4 more countries – Remote

🇳🇮 Nicaragua – Remote 🇨🇴 Colombia – Remote 🇵🇪 Peru – Remote 🇸🇻 El Salvador – Remote 🇭🇳 Honduras – Remote 🇩🇴 Dominican Republic – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Support Personal Injury patients and coordinate PI, MedPay, attorney lien, insurance, and DOT examination workflows • Assist with intake and coordination of new Personal Injury patients • Collect accident, attorney, insurance, claim, case, and referral information • Determine, obtain, document, and follow up on MedPay coverage and claim information • Communicate with patients, attorneys, law offices, insurance adjusters, medical providers, and referral sources • Request and track Letters of Protection, attorney liens, medical records, billing information, and missing documentation • Handle inbound and outbound calls and provide regular business-hours and Saturday morning phone coverage • Respond to new-patient inquiries, schedule patients, prioritize Personal Injury referrals, and follow up on missed calls and unscheduled leads • Explain basic administrative processes and communicate professionally with patients in English and Spanish • Perform insurance verification, insurance coordination, Workers' Compensation administrative support, and referral coordination • Maintain accurate patient, insurance, attorney, claim, case, referral, and lead records • Follow HIPAA and patient confidentiality requirements • Escalate coverage, authorization, liability, or billing issues appropriately • Conduct outbound calls, follow up on DOT examination inquiries, convert leads into appointments, and support business-development initiatives

🎯 Requirements

• Bilingual English/Spanish – required • 2+ years of experience supporting a U.S.-based medical practice • Strong inbound and outbound phone experience • Excellent English and Spanish communication skills • Medical appointment scheduling experience • Strong patient/customer service skills • Experience communicating with patients by phone • Strong organizational and follow-up skills • Ability to handle confidential patient information • Understanding of HIPAA and patient confidentiality • Comfortable making outbound calls to patients, attorneys, providers, and insurance companies • Personal Injury (PI) medical office experience strongly preferred • MedPay experience strongly preferred • Attorney lien / LOP experience strongly preferred • Insurance verification or insurance coordination • Workers' Compensation experience • Experience obtaining claim numbers • Experience obtaining case numbers from attorneys or law firms • Experience communicating with insurance adjusters • Experience communicating with personal injury attorneys • Chiropractic office experience • Medical records experience • Referral coordination • DOT examination experience • Lead generation and conversion • Business development • ChiroTouch Cloud • RingCentral

🏖️ Benefits

• Full-Time – 40 hours per week • Monday–Friday schedule, plus Saturday morning coverage • Hours: 10:00 AM–7:00 PM EST, Monday–Friday • Negotiable hourly compensation determined based on experience, professional background, and relevant expertise