Medical Billing & Patient Accounts Specialist – Bilingual (Filipino / Spanish)

🔥 2 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏥 Medical Billing and Coding

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Monitor and manage daily athenaOne billing worklists, claim hold queues, and claim status dashboards • Research, correct, and resubmit unpaid, rejected, or denied claims with commercial insurance payers, Medicare, and Medicaid • Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) in Athena to resolve claim discrepancies and process appeals • Answer inbound patient phone calls about billing statements, account balances, co-pays, deductibles, and co-insurance • Explain medical bills, charge breakdowns, and insurance coverage decisions to patients over the phone • Set up approved patient payment plans, process phone payments, and resolve patient billing disputes in Athena • Review patient account ledgers to verify insurance payment posting and patient balance adjustments • Identify recurring billing errors or payer rules to help streamline revenue cycle management • Document insurance follow-up attempts and patient call interactions in patient charts

🎯 Requirements

• Direct, recent hands-on experience using athenaOne / AthenaHealth billing modules (Athena Collector, Claim Worklists, Hold Queues, Patient Statements) • Minimum 2+ years of U.S. medical billing, accounts receivable (A/R) follow-up, and insurance denial management experience • Proven background handling inbound patient billing calls • Exceptional telephone etiquette and conflict resolution skills • Spoken English clarity • Strong knowledge of CPT/ICD-10 coding rules, modifiers, EOB/ERA interpretation, and payer-specific authorization guidelines • Dedicated, quiet home office • Noise-canceling headset • High-speed internet • Familiarity with web-based VOIP phone systems • Filipino and Spanish bilingual capability indicated by the job title

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