Medical Receptionist, Scheduling Coordinator – Epic EMR, Orthopedic Practice

🔥 14 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Medical Receptionist

👻 Ghost score 22%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Manage 60–70 inbound and outbound patient calls daily • Answer patient inquiries, provide visit logistics, and triage and route clinical questions to appropriate care team members • Schedule routine appointments, follow-up visits, and consultations according to provider scheduling templates • Perform outbound recall and confirmation calls to minimize no-shows and optimize clinic calendars • Maintain and update patient demographic, contact, and insurance records in Epic • Document phone interactions, patient requests, and message routing accurately and in real time within Epic • Perform basic insurance eligibility and benefits verification • Collect patient forms, updated ID/insurance cards, and registration paperwork • Assist with ad-hoc administrative and virtual front-office tasks

🎯 Requirements

• Direct hands-on experience using Epic EMR for scheduling and patient chart management • Proven background handling 60+ inbound and outbound call volumes daily in a U.S. medical office setting • Solid understanding of medical scheduling, call triage/message routing, patient registration, and insurance verification workflows • Clear, empathetic, and professional English verbal communication skills • Strong multi-tasking abilities and high attention to detail while working in a fast-paced environment

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