Virtual Medical Receptionist – Charm EHR Exp Preferred

🔥 54 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Medical Receptionist

👻 Ghost score 22%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Answer incoming patient calls, take thorough messages, make outbound follow-up calls, and handle general inquiries • Book, confirm, reschedule, and optimize patient appointments in Charm EHR • Manage Charm EHR inbox queues and process patient portal messages • Organize patient records and provide administrative support • Manage provider calendars, fill cancellation slots, track patient follow-ups, and prevent schedule gaps • Answer non-clinical administrative inquiries and route clinical tasks to providers • Perform appointment confirmation calls, return missed calls, and deliver follow-up reminder messages

🎯 Requirements

• Direct, recent hands-on experience using Charm EHR for patient scheduling and front-office administration • Flawless, accent-free spoken English with high articulation and a cheerful, articulate tone • Naturally friendly, bubbly, warm, and confident demeanor over the phone • Proven experience in medical reception, appointment scheduling, and patient messaging • Quiet, private, HIPAA-compliant home workspace • Reliable PC/Mac • High-speed primary internet • Backup power/internet • Noise-canceling USB headset

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