Virtual Medical Receptionist – ICANotes Experience Required

🔥 1 minute ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Medical Receptionist

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Answer incoming calls, address administrative inquiries, provide warm customer service, and place outbound follow-up calls • Manage provider calendars, book and confirm patient appointments, and handle patient messaging • Conduct real-time insurance eligibility checks, verify active benefits, copays, and deductibles • Assist with Employee Assistance Program (EAP) authorization documentation • Manage high-volume phone traffic, return missed calls, and take detailed, accurate messages • Schedule, reschedule, and cancel patient appointments in ICANotes EHR • Process incoming emails, upload and categorize patient intake documents, update chart demographics, and manage daily administrative tasks • Route clinical messages appropriately and relay non-clinical updates to patients • Maintain compliance across daily interactions

🎯 Requirements

• Direct, hands-on experience using ICANotes EHR; able to navigate chart notes, scheduling calendars, and task queues without basic platform training • Familiarity with Office Ally for insurance verification or document workflows • Proven experience as a medical receptionist handling patient calls, scheduling, and insurance verification (IV) • Excellent, clear spoken and written English communication skills for professional patient interactions • Private, HIPAA-compliant home office • Reliable PC or Mac • High-speed primary internet • Backup power/internet • Noise-canceling USB headset • Prior EAP authorization logging or tracking experience preferred