Junior Contract Administrator

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September 30

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STAFFVIRTUAL

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B2B • Outsourcing • Business Process Outsourcing

STAFFVIRTUAL is an American-owned business process outsourcing (BPO) company with offices in the United States and the Philippines, founded in 2009. The company specializes in building high-performing customer support, back-office, and IT teams tailored to the needs of various businesses, from startups to Fortune 500 companies. Their outsourcing solutions enable clients to scale operations, enhance profitability, and reduce manpower costs, all while maintaining a strong focus on quality and customer satisfaction.

501 - 1000 employees

Founded 2009

🤝 B2B

📋 Description

• Manage and support maintenance contracts and customer account records • Audit the setup of Maintenance Contracts • Setting up new customer account records and correct existing accounts as needed • Process requested Upgrade and buyout quotes • Process MACs • Utilize internal resources to pull original sales and leasing paperwork as requested • Provide contract invoices as requested • Ensure accuracy in a high-volume environment

🎯 Requirements

• At least 2 years of relevant work experience (required) • Strong numerical, analytical, and problem-solving skills • Advanced Excel skills • Excellent communication skills, both verbal and written • Meticulous attention to detail and time management skills • Ability to handle a fast-paced, high-volume queues • Previous contract or billing experience - a plus • Previous industry experience - a plus • E-Automate experience - a plus • Availability to work 10am to 7pm PH time, Mon-Fri

🏖️ Benefits

• Competitive compensation and benefits package • HMO Day 1 + FREE dependent coverage • De minimis and allowances • Attendance bonus • Paid time offs • Company-provided work setup (laptop, monitor, accessories) • Training, career growth, and global exposure • A collaborative and supportive team culture