Quality Assurance Specialist, VoIP Experience Required

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🔥 31 minutes ago

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Stafi

WebsiteLinkedInAll Job Openings

51 - 200 employees

👥 HR Tech

HR Tech • Legal

Stafi is a boutique staffing firm that specializes in providing virtual assistants and support staff for law firms and legal professionals. It offers a subscription-based service designed to help law firms manage their workload by providing trained talent such as virtual assistants, receptionists, intake specialists, marketers, and paralegals. These professionals are thoroughly trained to effectively manage various tasks, from legal work to client interactions and marketing. Stafi takes care of the entire hiring process, including training, HR, and ongoing management, ensuring seamless integration into existing teams. The firm is committed to delivering exceptional customer experiences and helping law firms increase productivity and focus on their core business activities.

📋 Description

• Test current products and identifying deficiencies • Suggest solutions to identified product problems • Investigate product quality in order to make improvements to achieve better customer satisfaction • Plan, create and manage the overall Quality Planning strategy • Collaborate with the Product Development team to ensure consistent project execution • Identify quality assurance process bottleneck and suggest actions for improvement • Oversee continuous improvement projects • Collect quality data • Identify key KPIs for product quality • Prepare and present reports and metrics to Senior Management

🎯 Requirements

• 2+ years of experience as a Quality Assurance Engineer • 2+ years of experience on Voice over IP applications • 2+ years of experience with a variety of different testing techniques such as UI Testing, Backend Testing, Automated Testing, Test Driven Development Strategies and other • 1+ years of experience with coding using JAVA, Javascript, HTML5, CouchDB, Erlang • 2+ years of experience with software QA tools and processes • A sense of ownership and pride in your performance and its impact on the company’s success • Critical thinker and problem-solving skills • Team player • Good time-management skills • Great interpersonal and communication skill

🏖️ Benefits

• Biweekly payments, free of deductions from our end • Long-term work relationship perspective • Fully remote job, 40 hours per week, with 2 days off • Paid vacation time and recognition of US holidays • Collaborative and inclusive work environment