Implementation Manager I – Voluntary Benefits

🕒 May 15

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Logo of The Standard

The Standard

1001 - 5000 employees

Founded 1906

💸 Finance

👥 HR Tech

Insurance • Finance • HR Tech

The Standard is a comprehensive provider of insurance, retirement, and investment products and services, targeting individuals, families, businesses, and organizations. Based in Portland, Oregon, and part of the StanCorp Financial Group, Inc. , The Standard offers products such as life and disability insurance, annuities, vision and dental coverage, and retirement plans. Their solutions aim to facilitate financial wellness and enable effective benefits administration, catering to clients of all sizes. The company is renowned for its people-first commitment and innovative partnerships, contributing to a seamless customer experience.

📋 Description

• Develop and execute client-specific implementation strategy projects and successfully handle post-sale activities to retain large employee benefits group customers • Drive and develop a customized implementation plan for each new national, mid-market, or regional account • Serve as point person, both internally and externally, to ensure efficiency and consistency throughout implementations • Gain insight into clients' culture, priorities, and goals to design and implement dynamic solutions • Effectively convey diverse client needs and requests internally • Drive the resources needed for successful implementations • Respond to questions, provide requested documentation, and orchestrate internal process changes to fulfill client and broker requests • Coordinate and manage multiple projects with demanding time constraints while meeting changing priorities and deadlines

🎯 Requirements

• HS diploma or GED required • Bachelor’s in business, communications, or other applicable and/or related field is preferred • A minimum of five (5) years of group insurance experience with progressive responsibility and an emphasis in project management, benefits administration, large case management, enrollment technology, or the equivalent combination of education/experience • Experience with direct customer interaction is required • Experience working with HR Departments and brokers preferred • Demonstrated employee benefits product expertise and the ability to learn new products • Strong critical thinking, planning, prioritizing, decision-making, and organization skills • Strong project management skills and a proven ability to multi-task effectively

🏖️ Benefits

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions • An annual incentive bonus plan • Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure • A supportive, responsive management approach and opportunities for career growth and advancement • Paid parental leave and adoption/surrogacy assistance • An employee giving program that double matches your donations to eligible nonprofits and schools

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