Field Applications Scientist

🕒 May 26

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Standard BioTools

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🧬 Biotechnology

🔬 Science

☁️ SaaS

Biotechnology • Science • SaaS

Standard BioTools is a company specializing in advanced biological research tools, including mass cytometry, imaging mass cytometry, and microfluidics. They offer a variety of products such as the Biomark X9 System for high-throughput genomics and the Hyperion XTi Imaging System, designed to revolutionize spatial biology through unparalleled imaging speeds and automation. Their technology supports applications in genomics analysis, immune profiling, infectious disease study, neuroscience, pharmacogenomics, and translational and clinical research, among others. Furthermore, Standard BioTools provides scientific consultation, custom assay design, and OEM partnerships, making it a versatile partner for research institutions and enterprises.

📋 Description

• Conduct on-site and in-house customer training courses. • Provide phone, email and in-person customer applications support, including troubleshooting issues related to user technical skill, instrument operation, experimental design, and data analysis. • Assist in the creation and review of technical materials (manuals, application notes, presentations). • Provide technical sales support by conducting applications-based seminars and product demonstrations. • Manage proof-of-principle experiments for potential customers evaluating or writing grant applications for purchase of the Cytometry and Tissue imaging products (CyTOF XT, and Hyperion XTi). • Develop a close collaboration with your Regional Sales Manager, through planning and deploying territory actions. • Conduct new product evaluation/testing with R&D and beta test sites. • Provide constructive personal and customer feedback to R&D team. • Create and maintain support information in the company enterprise database. • Communicate project status, issues to management, users and staff.

🎯 Requirements

• M.S. in life sciences is required, with a Ph.D. and strong imaging background being preferred. • 3-5 years of hands-on experience in imaging, immunology, or cell biology lab is required, with previous field applications support experience being preferred. • Skilled in troubleshooting software, instrumentation, applications, and analysis of flow cytometry and/or mass cytometry platforms, with high level bioinformatics skills a plus. • Proficient in MS Suite, including Word, Excel and PowerPoint. • Able to travel at least 60% of the time, within assigned region and wider EMEA region as required. • Strong written and verbal communication skills in both English and German are essential. • Excellent organizational skills and technical writing ability, with experience delivering scientific presentations. • Independent thinker with excellent problem solving and interpersonal skills.

🏖️ Benefits

• Commitment to customer service. • Professional development opportunities.