Customer Supply Chain Associate Analyst

🕒 2 days ago

🦌 Connecticut, Ohio, +1 more states – Remote

🦌 Connecticut – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote

💵 $51.7k - $83.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔗 Supply Chain

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Stanley Black & Decker, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1843

🔧 Hardware

💰 Post-IPO Debt on 2023-03

Manufacturing • Hardware • Industrial Solutions

Stanley Black & Decker, Inc. is a leading global provider of tools, outdoor products, and industrial solutions. Known for its iconic brands such as DEWALT, CRAFTSMAN, and Stanley, the company offers a wide range of tools and solutions for various industries, including engineered fastening and manufacturing technologies. Headquartered in New Britain, Connecticut, Stanley Black & Decker is committed to innovation, sustainability, and empowering people through its community initiatives. The company plays a significant role in the skilled trades sector, focusing on upskilling and inclusive culture, aiming for a positive impact on both the planet and its people.

📋 Description

• Be a critical part of the team working closely with Sales and Warehouse Management to help manage the customer relationship and expectations with regards to orders and shipment timing • Daily order/inventory management for small – medium sized retail partners • Partnering with SBD Factories and DCs to manage shipping and logistics • Monitoring production schedules to then be effectively communicated with appropriate internal and external stakeholders • Internal sales reporting and supply pacing to the customer’s expectations • Maintenance of all order management systems • Regular communication with internal cross function teams • Daily reporting and analytics to pulse performance • Internal meetings related to sales orders management.

🎯 Requirements

• College degree preferred but not required for position • A desire for further education and future advancement is encouraged if candidate does not have a degree • Sales and/or customer service experience is a plus • SAP/INFOR experience • Proficient in Excel (formula include but not limited to: xlookup, sumifs, ifs) • Exceptional interpersonal communication and customer service skills are required to succeed • Able to work both autonomously and cross-functionally with peer-to-peer support orchestrated by direct management • Driven by customer focused actions that best support the customer needs through exceptional fill rates. • Fast paced, team centered and customer responsive.

🏖️ Benefits

• Medical, dental, life, vision, disability • 401(k) • Employee Stock Purchase Plan • Paid time off • Tuition reimbursement • Discounts on Stanley Black & Decker tools and other partner programs