Strategic Account Manager

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🔥 6 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Staples Promotional Products

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

🛍️ eCommerce

🛒 Retail

Marketing • eCommerce • Retail

Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.

📋 Description

• Manage and grow strategic relationships with enterprise clients, subsidiaries, and partners across the Staples Promotional Products portfolio. • Develop strategic plans designed to increase sales, improve margin, and expand penetration within assigned accounts. • Lead strategic business reviews and customer presentations with key stakeholders to align on priorities, performance, and growth opportunities. • Partner with internal teams, including sales support, merchandising, customer service, and other lines of business, to deliver solutions that meet client needs. • Identify and pursue incremental revenue opportunities by connecting customers with the full range of Staples Promotional Products capabilities. • Negotiate contract extensions and support adherence to agreed-upon contract terms and customer requirements. • Analyze account performance, customer goals, and market opportunities to develop a shared vision for long-term growth. • Provide direction on merchandise strategies, product recommendations, and brand-aligned solutions for client programs. • Travel to key customer locations and participate in on-site events to strengthen relationships and promote Staples Promotional Products services. • Responsible for sales budgets and margin attainment. • Schedule/Manage Client Business Reviews and lead strategic discussions at reviews.

🎯 Requirements

• 4+ years of experience selling B2B programs to “C” level contacts at corporate customers. • Experience using digital selling tools, CRM platforms, or AI-enabled sales tools to support customer engagement or pipeline management. • Ability to travel to customer locations and on-site events as business needs require.

🏖️ Benefits

• Inclusive culture with associate-led Business Resource Groups • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs • and more!