Customer Service and Support Young Apprentice

Job not on LinkedIn

🔥 6 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

⚪️ Entry-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Starian

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2025

🏗️ Construction

⚖️ Legal

💼 Consulting

🔥 Funding within the last year

💰 $118.1M Private equity on 2025-09

Construction • Legal • Consulting

Starian is a SaaS company that builds, acquires and operates specialist software ecosystems to boost productivity, process management and standardization for enterprises. It offers integrated vertical solutions for the construction industry, legal departments, operational efficiency and governance & compliance, using automation, data analytics, AI and robotic monitoring to streamline workflows and manage risk. Starian serves thousands of B2B customers internationally and focuses on end-to-end, sector-specific platforms that connect pre-construction to post-sale, legal process automation, and ethics/compliance channels.

📋 Description

• Receive customer requests through tickets and chats and route them to the appropriate workflow, resolving the ticket or forwarding it to the responsible teams • Learn about the system through the available documentation and guide customers on its key functionalities • Apply basic knowledge of customer service workflows, the exchange of information between technical teams, and the fundamentals of legal workflows • Demonstrate a digital mindset, curiosity about new technologies, and an interest in understanding how Artificial Intelligence can transform processes, experiences, and results

🎯 Requirements

• Handle customer requests received through a ticketing/chat platform (currently Freshdesk) • Strong communication skills to address technical requests across company departments • Organizational skills to manage multiple requests in parallel and provide customers with fast, efficient responses • Knowledge of or interest in Artificial Intelligence technologies, including tools, applications, and concepts • Be between 14 and 24 years old to meet the requirements of the Young Apprentice program; there is no maximum age limit for people with disabilities • Be enrolled in and attending school, or have already completed high school

🏖️ Benefits

• Meal/Food Allowance • Home Office Allowance • Annual performance bonus • Setup Kit Voucher • Birthday Day Off • Partnerships and discounts