Account Manager

🕒 March 11

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

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STATSports

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 Non Equity Assistance on 2021-09

STATSports is a sports technology company that specialises in the development of wearable monitoring devices for athletes across every level of sport. The company was founded in 2008 and is based in Northern Ireland, with additional offices in the United States, Australia, and India.

📋 Description

• Serve as the lead point of contact for all customer account management matters. • Provide Sports Science consultancy. • Be strategic in your approach, providing proactive, value add account management services. • Ensure clients are using most up to date products, and are fully trained on every aspect of the system. • Build and maintain strong, long lasting client relationships. • Ensure the timely and successful delivery of our solutions accordingly to customer needs and objectives. • Ensure prompt and accurate answers to clients’ queries and assist with challenging requests or issues escalations as needed. • Ensure client records are up to date and accurate in Salesforce, recording all interactions. • Visit clients throughout the year to ensure client’s needs and objectives are being met. • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. • Collaborate with the Sales Team to identify and grow opportunities within territories. • Continued contribution to the Sports Science Department which includes written Performance Insights. • Be committed to continuous professional development, keeping up to date with the latest developments in the athlete monitoring industry including competitor systems as well as Account Management skills.

🎯 Requirements

• At least a 2:1 in Sports & Exercise Science or equivalent. • Experience working or coaching in High Performance Sports using a GPS Performance Tracking System. • Ability to fluently speak English. • The ability to travel for work, up to 50% of the time. • Experience with Salesforce CRM (desirable). • Fluency in another European language (desirable). • 1 year+ working in a customer focused role (desirable).

🏖️ Benefits

• Professional development • Equal opportunity workplace