Field Service Technician – Robotics

🔥 13 hours ago

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 11%

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🗣️🇫🇷 French Required

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Logo of STÄUBLI

STÄUBLI

5001 - 10000 employees

Founded 1892

🏭 Manufacturing

Manufacturing • Robotics • Textile

STÄUBLI is a global provider of industrial and mechatronic solutions, offering a wide range of products including electrical connectors, fluid couplings, quick mold change systems, industrial and mobile robotic solutions, and systems for textile preparation and production. Founded in 1892 and headquartered in Switzerland, STÄUBLI has grown into an international group operating in 28 countries with approximately 6,000 employees dedicated to delivering comprehensive solutions across various industrial sectors.

📋 Description

• Diagnose issues and recommend maintenance solutions • Repair products • Assist and advise customers on robot operation • Prepare service reports in the CRM system • Manage the remote stock of spare parts • Deliver maintenance training • Monitor customer accounts in collaboration with the wider team • Contribute to the continuous improvement of the service • Work directly with customers in high-tech industries • Participate in a several-week onboarding program, including an immersion at the production site in Haute-Savoie and field training alongside an experienced technician

🎯 Requirements

• Education: Two-year technical degree or equivalent minimum • Successful initial experience in a similar role, ideally in the maintenance or installation of special-purpose machinery • Strong technical knowledge of mechanics, electrical engineering, industrial IT and automation • Proficiency in one or more programming languages • Comfortable communicating in English • Ability to work independently • Strong customer-service orientation • Excellent interpersonal skills • Highly organized and detail-oriented

🏖️ Benefits

• Competitive salary based on experience • Two fixed annual bonuses • Company restaurant • Transportation benefits • Childcare facilities • Remote work • Health insurance • Works council benefits • Stäubli employee cooperative • Several-week onboarding program

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