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Field Service Technician – Robotics

🕒 September 18

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🗣️🇫🇷 French Required

Where this job comes from

Posted on STÄUBLI's careers page, not through a job board

First seen by Remote Rocketship September 18

Still open on STÄUBLI's site. Checked 3 hours ago.

Logo of STÄUBLI

STÄUBLI

5001 - 10000 employees

Founded 1892

🏭 Manufacturing

Manufacturing • Robotics • Textile

STÄUBLI is a global provider of industrial and mechatronic solutions, offering a wide range of products including electrical connectors, fluid couplings, quick mold change systems, industrial and mobile robotic solutions, and systems for textile preparation and production. Founded in 1892 and headquartered in Switzerland, STÄUBLI has grown into an international group operating in 28 countries with approximately 6,000 employees dedicated to delivering comprehensive solutions across various industrial sectors.

📋 Description

• Diagnose issues and recommend maintenance solutions • Repair products • Assist and advise customers on robot operation • Prepare service reports in the CRM system • Manage the remote stock of spare parts • Deliver maintenance training • Monitor customer accounts in collaboration with the rest of the team • Contribute to the continuous improvement of the service • Work directly with customers in the medical, pharmaceutical, food processing, and automotive industries • Be based at the production site in Faverges • Complete a multi-week onboarding program

🎯 Requirements

• Education: Two-year technical degree or equivalent minimum • Successful initial experience in a similar position, ideally in the maintenance or installation of special-purpose machinery • Strong technical knowledge of mechanics, electrical engineering, industrial IT, and automation • Proficiency in one or more programming languages • Comfortable communicating in English • Ability to work independently • Strong customer service orientation • Excellent interpersonal skills • Attention to detail and thoroughness • Availability for a field-based position in the Nantes region • Permanent, full-time position

🏖️ Benefits

• Two fixed annual bonuses • Company restaurant • Transportation benefits • On-site childcare facilities • Remote working • Supplementary health insurance • Works council benefits • Stäubli cooperative • Attractive salary and benefits package • Multi-week onboarding program including immersion at the production site and paired field training

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