Software Engineer II – ServiceNow

Job not on LinkedIn

🔥 6 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stone

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2012

💳 Fintech

💸 Finance

Fintech • Finance

Stone is a Brazilian payments and financial technology company (StoneCo) that operates as an authorized payment institution offering merchant acquiring, payment processing, e-money issuance and related financial services to businesses. The company provides products such as accounts, anti-fraud tools, and marketplace/subsidiary services (e. g. , Pagar. me, Ton), and emphasizes data privacy and regulatory compliance with Brazil's LGPD through a formal privacy governance program.

📋 Description

• Develop and maintain applications, automations, and workflows on the ServiceNow platform to support the company’s critical processes • Build and maintain integrations between ServiceNow and external systems, working with APIs and ensuring data consistency, traceability, and appropriate error handling • Assess requirements and design technical solutions, identifying impacts, dependencies, and risks, and participate in defining and validating business rules from conception through delivery • Develop new features and enhance existing solutions, identifying improvement opportunities supported by technical analysis and data • Analyze incidents and integration failures, identify root causes, and drive resolution • Administer and support the platform, contributing to its availability, security, performance, and ongoing evolution • Document configurations, customizations, integrations, and technical decisions, maintaining change history and solution knowledge • Collaborate with the team in technical discussions, solution validations, and implementation reviews, including deliverables from development and support partners, promoting development best practices

🎯 Requirements

• Hands-on experience developing on the ServiceNow platform, with proficiency in Business Rules, Script Includes, Client Scripts, GlideRecord, and GlideAjax • Experience building automations with Flow Designer and developing integrations using IntegrationHub, REST APIs, Scripted REST APIs, and/or SOAP • Knowledge of the platform’s data model, including tables, fields, relationships, references between records, and table extension • Knowledge of ITSM modules, especially Incident, Request, Change, and Problem, as well as Service Catalog configuration and development • Knowledge of platform security, including ACLs, roles, groups, and data access controls • Experience with Update Sets and/or version control and application promotion mechanisms across instances • Experience with platform administration and support activities, such as properties, configurations, clones, upgrades, and troubleshooting • Ability to translate business needs into sustainable technical solutions and assess when to use configuration, Flow Designer, or code-based customization • Experience investigating and resolving platform and integration incidents, including log analysis, test execution, and root-cause identification • Analytical and collaborative mindset, with the autonomy to manage requests end to end and the ability to identify risks and dependencies • ServiceNow certifications, especially CSA (Certified System Administrator) and CAD (Certified Application Developer), are a plus • Experience developing Custom Applications is a plus • Experience developing and maintaining portals on the platform, including HTML, CSS, JavaScript, widgets, and portal configuration, is a plus • Knowledge of Next Experience, UI Builder, and Workspace development is a plus • Experience with CMDB, Discovery, and Service Mapping is a plus • Experience with MID Server, SSO/SAML, and identity integrations is a plus • Experience with release processes, version control, and/or CI/CD applied to ServiceNow is a plus • Knowledge of automated testing on the platform (ATF) is a plus • Knowledge of other modules, such as HRSD, ITOM, or SPM, is a plus • Experience with ITIL practices and ITSM governance is a plus • Knowledge of languages other than JavaScript, such as Python or Go, and event-driven architectures is a plus • Experience with AI capabilities applied to ServiceNow, such as Now Assist and AI Agents, is a plus • Knowledge of and interest in the financial services market is a plus

🏖️ Benefits

• Base salary • Variable compensation package* (profit-sharing, long-term incentive plan, or commission—provided based on role eligibility and not available as a free choice) • Health and dental insurance with copayments (except for employees with disabilities, who are not subject to copayments) • Hospital Virtual Verde: telemedicine team available 24 hours a day, 7 days a week • Prescription medication subsidy • Meal and/or food allowance – Pluxee* (except for Commercial Executive roles – 6-hour workday) • Childcare assistance (for children up to 5 years and 11 months old) • Assistance for children with disabilities • Life insurance • Fuel or commuting allowance* • Home office allowance* (for Hybrid or Remote contracts only) • Welcome kit for new parents • SESC partnership* • Education benefit – internal self-development platform (Studa and Stone Library) • Acolhe360º – free emotional support • Quick Massage and on-site medical clinic* • Wellhub • TotalPass • Pet Club • Flash • Férias&Co • Transportation voucher • Allya • Educational partnerships